Zendesk AI is the artificial intelligence layer powering Zendesk's customer service platform, offering AI agents, intelligent triage, and predictive analytics. It handles tickets, provides automated resolutions, and gives agents AI-powered suggestions.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
Suite Team $55/agent/month, Suite Growth $89/agent/month, Suite Professional $115/agent/month
API Cost
Not available yet
Web AppiOS AppAndroid AppAPI
● certified · ○ not verified
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Region
US / EU (EEA) / AU / JP
Self-hostable
No
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Enterprise customer support ticket managementAI-powered chatbot for automated resolutionsIntelligent ticket triage and routingAgent productivity with AI suggestionsCustomer service analytics and reporting
// MORE IN HELP DESK
Customer SupportHelp Desk
#help desk#live chat
Customer SupportHelp Desk
#help desk#multichannel support
Customer SupportHelp Desk
#crm#customer service