Kayako is an AI-powered customer service platform that unifies email, live chat, and self-service support into a single workspace. Its AI features help agents resolve tickets faster with suggested responses and automated workflows.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Paid Plans
API Cost
Kayako Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
Verified against Kayako's own trust and security pages. See the full report for sourced proof →
Region
unknown (privacy policy confirms data is transferred to and stored in the United States: 'data transfer to the United States'; backups are kept in multiple geographies per the security page, but no customer-selectable data residency is documented)
Trains on Data
Yes
Self-hostable
Yes
