Kayako is an AI-powered customer service platform that unifies email, live chat, and self-service support into a single workspace. Its AI features help agents resolve tickets faster with suggested responses and automated workflows.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
Inbox $15/agent/month, Growth $30/agent/month, Scale $60/agent/month
API Cost
Not available yet
Web AppiOS AppAndroid AppAPI
○SOC2○ISO27001○GDPR○HIPAA
● certified · ○ not verified
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Self-hostable
No
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Multi-channel customer support ticketingAI-assisted agent response suggestionsSelf-service help center creationCustomer journey tracking across channelsTeam collaboration on support tickets
// MORE IN HELP DESK
Customer SupportHelp Desk
#help desk#ticketing
Customer SupportHelp Desk
#help desk#multichannel support
Customer SupportHelp Desk
#crm#customer service