>> OPEN TOOL

    Kayako is an AI-powered customer service platform that unifies email, live chat, and self-service support into a single workspace. Its AI features help agents resolve tickets faster with suggested responses and automated workflows.

    Category

    Customer Support

    Subcategory

    Help Desk

    Free Tier

    Not available yet

    Paid Plans

    Inbox $15/agent/month, Growth $30/agent/month, Scale $60/agent/month

    API Cost

    Not available yet

    Web AppiOS AppAndroid AppAPI

    Kayako Trust & Security Report

    Certifications, AI-training posture, and security controls, with sourced proof.

    VIEW
    GDPR compliance posture

    Verified against Kayako's own trust and security pages. See the full report for sourced proof →

    Region

    unknown (privacy policy confirms data is transferred to and stored in the United States: 'data transfer to the United States'; backups are kept in multiple geographies per the security page, but no customer-selectable data residency is documented)

    Trains on Data

    Yes

    Self-hostable

    Yes

    Multi-channel customer support ticketingAI-assisted agent response suggestionsSelf-service help center creationCustomer journey tracking across channelsTeam collaboration on support tickets

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