Kustomer is an AI-powered CRM platform designed for customer service teams that provides a unified view of every customer interaction. Its AI features include automated conversation routing, suggested replies, and customer sentiment analysis.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
Enterprise $89/user/month, Ultimate $139/user/month
API Cost
Not available yet
Web AppiOS AppAndroid AppAPI
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Self-hostable
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Unified customer view across all touchpointsAI-powered conversation routing and assignmentHigh-growth e-commerce customer serviceCustomer sentiment tracking and analysisProactive outreach based on customer data
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Customer SupportHelp Desk
#help desk#ticketing
Customer SupportHelp Desk
#help desk#live chat
Customer SupportHelp Desk
#help desk#multichannel support