Talkdesk is an AI-powered cloud contact center platform designed for enterprise customer service teams. It features AI agents for self-service, real-time agent assistance, automated quality management, and deep CRM integrations.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
CX Cloud plans from $85/user/month
API Cost
Not available yet
Web AppAPIDesktop App
○SOC2○ISO27001○GDPR○HIPAA
● certified · ○ not verified
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Self-hostable
No
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AI-powered customer self-service deflectionAgent assist with real-time AI guidanceAutomated after-call work and summariesContact center performance analyticsIntegration with Salesforce and ServiceNow
// MORE IN HELP DESK
Customer SupportHelp Desk
#help desk#ticketing
Customer SupportHelp Desk
#help desk#live chat
Customer SupportHelp Desk
#help desk#multichannel support