Dixa is a conversational customer service platform that unifies phone, email, chat, and social media in a single agent interface powered by AI. Its Dixa Conversation Engine uses AI routing, chatbots, and agent assist to improve service efficiency.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
Agent seat-based pricing starting around $39/agent/month
API Cost
Not available yet
Web AppAPI
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Self-hostable
No
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Omnichannel customer service platform deploymentAI-powered intelligent routing of inquiriesSelf-service chatbot and knowledge baseAgent productivity with AI-suggested answersTeam collaboration on complex customer issues
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Customer SupportHelp Desk
#help desk#ticketing
Customer SupportHelp Desk
#help desk#live chat
Customer SupportHelp Desk
#help desk#multichannel support