Re:amaze is a customer support and messaging platform for e-commerce businesses that combines live chat, email, social media, SMS, and FAQ management in one tool. It includes AI chatbots and GPT-4 powered response assistance for support agents.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
Basic $29/user/month, Pro $49/user/month
API Cost
Not available yet
Web AppiOS AppAndroid AppAPI
○SOC2○ISO27001○GDPR○HIPAA
● certified · ○ not verified
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Self-hostable
No
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E-commerce customer support across channelsAI chatbot for FAQ and order managementTeam inbox management for support agentsCustomer satisfaction surveys and CSAT trackingIntegrated knowledge base for self-service
// MORE IN HELP DESK
Customer SupportHelp Desk
#help desk#ticketing
Customer SupportHelp Desk
#help desk#live chat
Customer SupportHelp Desk
#help desk#multichannel support