Haptik is a conversational AI platform that enables enterprises to build smart virtual assistants and customer service chatbots. It specializes in commerce and customer engagement with AI agents trained on industry-specific data.
Category
Customer Support
Subcategory
Chatbot Builder
Free Tier
Not available yet
Paid Plans
Enterprise pricing on request
API Cost
Not available yet
Web AppAPI
Haptik Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
●ISO 27001:2022●ISO 27001:2013●ISO 27701●ISO 42001:2023●HIPAA●GDPR●CCPA●CPRA●PDPA (Singapore)●LGPD (Brazil)●FIPS 140-2●NIST SP 800-53●NIST 800-171 Rev. 2●NIST Cybersecurity Framework (CSF)
Verified against Haptik's own trust and security pages. See the full report for sourced proof →
Region
Data processed in India. Cloud infrastructure on AWS and Azure. Data Processing Agreements available for international transfers.
Trains on Data
Yes
Self-hostable
No
Enterprise customer service automationD2C e-commerce chatbot deploymentPost-purchase customer support automationInsurance and banking virtual assistantsWhatsApp business chatbot automation
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