Ultimate.ai logo

    Ultimate.ai

    Paidacquired
    https://ultimate.ai
    >> OPEN TOOL

    Ultimate.ai is a customer support automation platform that uses AI to automate ticket responses in any language across support channels. It integrates with existing help desk tools like Zendesk and Salesforce Service Cloud to automate repetitive support requests at scale.

    Category

    Customer Support

    Subcategory

    Chatbot Builder

    Free Tier

    Not available yet

    Paid Plans

    Enterprise pricing on request

    API Cost

    Not available yet

    Web AppAPI

    Ultimate.ai Trust & Security Report

    Certifications, AI-training posture, and security controls, with sourced proof.

    VIEW
    SOC 2 Type IIISO 27001:2022ISO 27018:2019 (cloud PII)ISO 27701:2019 (privacy)ISO 42001:2023 (AI management system)GDPR postureHIPAA (BAA available)PCI DSSCSA STAR AI Levels 1 & 2Cyber Essentials Plus

    Verified against Ultimate.ai's own trust and security pages. See the full report for sourced proof →

    Region

    Customer-selectable data locality (US, EU/EEA, Australia, Japan) per Zendesk's Regional Data Hosting Policy; specific policy applying to the legacy Ultimate.ai workloads post-migration was not independently confirmed.

    Self-hostable

    No

    Multilingual support ticket automationDeflecting repetitive customer inquiriesIntegration with Zendesk and SalesforceAI-powered FAQ and response generationContact center cost reduction with automation

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