Five9 is an AI-powered cloud contact center solution that provides intelligent virtual agents, agent assistance, and workforce optimization tools. Its Genius AI suite includes predictive routing, real-time coaching, and automated quality management.
Category
Customer Support
Subcategory
Help Desk
Free Tier
Not available yet
Paid Plans
Per-agent monthly pricing starting ~$149/month
API Cost
Not available yet
Web AppAPIDesktop App
○SOC2○ISO27001○GDPR○HIPAA
● certified · ○ not verified
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Self-hostable
No
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Inbound and outbound cloud contact centerAI virtual agent for self-service callsIntelligent call routing and prioritizationAgent assist with real-time knowledge suggestionsWorkforce management and scheduling automation
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Customer SupportHelp Desk
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Customer SupportHelp Desk
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