// Trust & Security Report
Planogram, LLC
Social media planning, scheduling, and management platform with cross-platform publishing (Instagram, TikTok, LinkedIn, Facebook, Pinterest, YouTube, Threads, Amazon Posts, X), link-in-bio monetization, content creation tools (including AI-assisted caption generation), and automation features. Serves 8M+ creators and small business owners.
Certifications held
0
Maturity
Growth
Trains on your data
No
Trust center
No
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
> Show 10 unconfirmed / not-held certifications
source: planoly.comNo public evidence of SOC 2 Type 1 certification on vendor's domain or trust center
source: planoly.comNo public evidence of SOC 2 Type 2 certification on vendor's domain or trust center
source: planoly.comNo public evidence of ISO 27001 certification on vendor's domain or trust center
source: planoly.comNo public evidence of ISO 27017 certification on vendor's domain
source: planoly.comNo public evidence of ISO 27018 certification on vendor's domain
source: planoly.comPrivacy policy references legal basis for processing and data protection but does not claim GDPR certification or detailed compliance framework
source: planoly.comNot applicable to this vendor. Planoly is a social media management tool, not a healthcare/medical service provider.
source: planoly.comPayment processing is delegated to third-party vendors (e.g., Printful for product orders). Planoly does not hold its own PCI DSS certification.
source: planoly.comNo public evidence of ISO/IEC 42001 certification on vendor's domain
source: planoly.comNo public evidence of CSA STAR certification on vendor's domain
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Not offered
Data region
United States — Planoly states services are 'hosted in and provided from the United States'
Planoly explicitly prohibits third-party AI providers from using customer AI Content to train their models: 'Planoly does not permit its third-party providers of Planoly AI to use the AI Content to train such third party's AI models.' Members must not submit personally identifiable information (names, addresses, phone numbers, email addresses, birth dates) for processing via Planoly AI. AI features are beta and provided as-is without warranties.
// Security controls
Administrative, Technical, and Physical Safeguards
Planoly applies 'commercially reasonable and appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of personal information.' However, these safeguards 'cannot ensure or guarantee against the possibility of a security incident.'
planoly.comAccount Security
Users are responsible for keeping passwords confidential and must notify Planoly immediately of unauthorized access. No multi-factor authentication or other enhanced security features explicitly mentioned.
planoly.comData Transfer Security
No specific encryption standards, TLS versions, or protocols documented. Privacy policy provides no technical detail on data-in-transit security.
planoly.comThird-Party Vendor Security
Planoly discloses sharing data with third-party vendors (payment processors, analytics providers, support platforms) but does not require or document vendor security certifications.
planoly.com// Products & data scope
data: Creator Content, account information, social media handles, engagement data, Creator profile data (limited to 1 social set, 60 uploads/month, 1 user)
Entry-level plan for solo creators. Free 14-day trial available. $14/month (billed annually at $168).
data: Creator Content, account information, social media handles, engagement data (2 social sets, unlimited uploads, 2 users)
Most popular tier. Includes unlimited post scheduling, grid preview, DM automation, link-in-bio. $24/month (billed annually at $288).
data: Creator Content, account information, social media handles, engagement data (6 social sets, unlimited uploads, 6 users, team management)
For agencies. Full feature set including advanced analytics, team collaboration, API access. $47/month (billed annually at $444).
data: Creator Content, transaction data, Customer purchase history, shipping information (via Printful integration)
Link-in-bio storefront allowing creators to sell digital products and merchandise. Powered by Printful print-on-demand. Payment processing via third-party providers.
data: Content ideas, caption suggestions, trending audio recommendations. NO PII processing allowed.
Beta feature. Generates content ideas and auto-magically creates captions. Explicitly prohibits training third-party AI on customer content. Cannot process personally identifiable information.
// What to watch
- No enterprise-grade certifications (SOC 2, ISO 27001) despite ~8M user base and growth-stage maturity
- No dedicated security or trust center documentation — only standard privacy policy and terms
- Security details minimal: mentions 'commercially reasonable safeguards' but provides no encryption standards, audit scope, or technical specifications
- Data residency is US-only; customers requiring GDPR compliance or EU data residency may need alternative solutions
- AI features are beta, provided as-is without warranties, and lack formal governance certifications (ISO/IEC 42001, CSA STAR AI)
- No public evidence of data processing agreement (DPA) for EU/GDPR compliance
- Third-party vendor security requirements and audit standards not documented
- Payment processing delegated to external vendors; Planoly does not hold PCI DSS itself
// At a glance
Pricing model
Subscription-based: Starter ($14/mo), Growth ($24/mo), Pro ($47/mo). Free plan with 10 uploads/month in mobile app. Free 14-day trial on all paid plans.
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Planogram, LLC's own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
planoly.com