// Trust & Security Report
SC SocialBee Labs SRL (part of WebPros International GmbH)
SocialBee is an AI-assisted social media management SaaS (content creation, scheduling/publishing, analytics, engagement, team collaboration) sold in three tiers (Bootstrap, Accelerate, Pro) with a single shared data-handling model; no separate consumer/enterprise product line was found.
Certifications held
1
Maturity
Growth
Trains on your data
No
Trust center
No
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on socialbee.com“WebPros has decided to make the principles of the EU General Data Protection Regulation (GDPR) applicable to all its global entities as a common standard.”
> Show 8 unconfirmed / not-held certifications
source: socialbee.comNo public evidence found. No trust center, security page, privacy policy, or terms of service on socialbee.com mentions SOC 2, and no independent source confirms a SOC 2 report.
source: socialbee.comNo public evidence found. Not referenced on socialbee.com privacy policy, terms of service, or deletion policy, and no independent source confirms certification.
source: socialbee.comNo public evidence found. No mention of HIPAA, PHI, or a Business Associate Agreement (BAA) anywhere on socialbee.com; social media scheduling tools of this kind are not typically positioned for protected health information.
source: socialbee.comNo public evidence found. No PCI DSS statement on vendor pages; card payment handling, if any, is not described in detail on the reviewed pages (likely delegated to a third-party payment processor, which would be out of SocialBee's direct scope).
source: socialbee.comNo public evidence found on socialbee.com.
source: socialbee.comNo public evidence found. SocialBee publishes an AI-training opt-out commitment for its 'AI Features' but does not claim ISO/IEC 42001 or any formal AI-governance certification.
source: socialbee.comNo public evidence found; SocialBee does not market to U.S. federal government customers.
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Not offered
Data region
Primary hosting/processing not explicitly pinned to one region in the reviewed pages; privacy policy describes transfers to the USA, Switzerland, Japan, and Canada, and use of Google Ireland Limited / Google LLC (USA) under the EU-U.S. Data Privacy Framework for EU data subjects.
Privacy policy states: 'We do not use any data submitted through AI Features — including inputs, prompts, conversation content, or outputs — to train, fine-tune, retrain, or otherwise improve any large language model.' This commitment is scoped to the AI Features specifically; no separate statement was found about training on general account/content data outside AI Features.
// Security controls
Two-factor authentication
Available for user accounts via authenticator app (e.g. Google Authenticator, Duo, Authy) or email code
help.socialbee.comEncryption in transit / at rest
Not explicitly published: no dedicated security page or trust center on socialbee.com states specific encryption protocols (e.g. TLS, AES); the marketing site itself is served over HTTPS but no formal vendor statement was located to confirm application-level encryption practices.
socialbee.comData deletion
Users may request permanent deletion of account data (username, email, contact info, other identifiers) by emailing success@socialbee.com
socialbee.comSubprocessor agreements
Privacy policy states each third party entrusted with personal data is bound by a Data Processing Agreement in line with applicable data protection laws; this describes SocialBee's own vendor/subprocessor contracts, not a confirmed self-serve customer-facing DPA.
socialbee.com// Products & data scope
data: Connected social media account credentials/tokens, uploaded media and captions, brand/content data, team member accounts, analytics data pulled from connected platforms
Single product tiered by number of connected channels, users, workspaces, and analytics history; no evidence of a separate enterprise-only security tier or self-hosted option.
// What to watch
- No trust center or dedicated security page found; SOC 2 and ISO 27001 status is graded held=false based on absence of evidence across the privacy policy, terms of service, deletion policy, and independent web search, which is typical for a growth-stage social media tool but is not the same as a vendor-published denial.
- Web search results occasionally surface 'WPP' (an unrelated global advertising holding company with its own SOC 2/ISO 27001 trust center) when searching for SocialBee's actual parent, 'WebPros'. Verified via SocialBee's own privacy policy that the correct parent/contact entity is WebPros International GmbH (Switzerland), not WPP. Do not attribute WPP's certifications to SocialBee.
- The privacy policy's DPA language describes SocialBee's agreements with its own subprocessors, not a confirmed self-serve or signable customer-facing DPA; graded dpa=false pending direct confirmation from SocialBee sales/support for enterprise buyers who need one.
- AI-training opt-out commitment is scoped explicitly to 'AI Features' (inputs/prompts/outputs); no separate statement covers training on general connected-account or content data outside that feature set.
- No HIPAA/BAA offering found; not suitable for protected health information use cases.
// At a glance
Pricing model
Tiered SaaS subscription (Bootstrap $29/mo, Accelerate $49/mo, Pro $99/mo, annual discount available); 14-day free trial
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on SC SocialBee Labs SRL (part of WebPros International GmbH)'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-09. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
socialbee.com