Crisp is an AI customer messaging platform that centralizes live chat, email, social media, and messaging apps in one inbox. It offers a shared inbox, AI chatbot builder, knowledge base, and CRM features for teams.
Category
Customer Support
Subcategory
Live Chat
Free Tier
Free for 2 agents with basic features
Paid Plans
Pro $25/month (4 agents), Unlimited $95/month
API Cost
Not available yet
Web AppDesktop AppiOS AppAndroid App
Crisp Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
●ISO/IEC 27001:2022●ISO/IEC 27017:2015●GDPR
Verified against Crisp's own trust and security pages. See the full report for sourced proof →
Region
EU (Netherlands for messaging, Germany for plugin data). EU data never transferred outside EU.
Trains on Data
No
Self-hostable
No
Multi-channel customer messagingLive chat with proactive message triggersAI chatbot for customer FAQsCRM-integrated customer profilesTeam collaboration on customer conversations
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