Aircall is a cloud-based phone and communication platform with AI features for call transcription, automatic summaries, and coaching insights. It integrates with CRM and helpdesk tools to give support and sales teams complete context during calls.
Category
Customer Support
Subcategory
Live Chat
Free Tier
Paid Plans
API Cost
Aircall Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
Verified against Aircall's own trust and security pages. See the full report for sourced proof →
Region
Primary locations: US (Oregon), EU (Frankfurt), Australia (Sydney). Data Privacy Framework certified for EU-US transfers. Uses Standard Contractual Clauses for non-adequate jurisdictions. Secondary transfers to India noted.
Trains on Data
No
Self-hostable
No
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