Aircall is a cloud-based phone and communication platform with AI features for call transcription, automatic summaries, and coaching insights. It integrates with CRM and helpdesk tools to give support and sales teams complete context during calls.
Category
Customer Support
Subcategory
Live Chat
Free Tier
Not available yet
Paid Plans
Essentials $30/user/month, Professional $50/user/month
API Cost
Not available yet
Web AppiOS AppAndroid AppDesktop AppAPI
● certified · ○ not verified
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Self-hostable
No
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Sales team call management and analyticsCustomer support phone operationsAI call transcription and summarizationCRM auto-logging of call activitiesAgent coaching with call recording and scoring
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Customer SupportLive Chat
#live chat#customer service
Customer SupportLive Chat
#messaging#live chat
Customer SupportLive Chat
#free live chat#customer support