// Trust & Security Report
VWO
by Wingify (VWO)
VWO digital experience optimization platform (A/B testing, behavioral insights, feature rollouts, personalization, customer data platform)
Certifications held
12
Maturity
Enterprise
Trains on your data
No
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on trust.wingify.com“2022 ISO 27018:2019 ISO 27701:2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA SOC 2 GDPR PCI DSS V4.0 CCPA CSA STAR ISO 27017:2015 Documents All Public Private Compliance ISO 27001:2022 2 documents”
Verify on trust.wingify.com“achie... View More Compliance Documents Controls Sub-processors FAQs Compliance ISO 27001:2022 ISO 27018:2019 ISO 27701:2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA SOC 2 GDPR PCI DSS V4.0 CCPA CSA STAR ISO”
Verify on trust.wingify.com“ISO 45001:2018 1 document Compliance ISO 14001:2015 ESMS 1 document Compliance ISO 27701:2019 1 document Show More Controls VAPT Reports Wingify application VAPT report AB Tasty application VAPT report View a”
Verify on trust.wingify.com“2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA GDPR PCI DSS V4.0 CCPA CSA STAR ISO 27017:2015 Documents All Public Private Compliance SOC 2 2 documents Compliance ISO 27001:2022 2 documents Compliance PCI DSS”
Verify on trust.wingify.com“Documents Controls Sub-processors FAQs Compliance SOC 2 ISO 27001:2022 ISO 27018:2019 ISO 27701:2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA GDPR PCI DSS V4.0 CCPA CSA STAR ISO 27017:2015 Documents”
Verify on trust.wingify.com“icy ISMS Policy View all Reports Pentest Report Vulnerability Assessment Report PCI DSS View all Sub-Processors View all Google Cloud India, USA and Europe (Custome... Cloudflare Global Amazon Web Services U”
Verify on trust.wingify.com“ISO 27001:2022 ISO 27018:2019 ISO 27701:2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA SOC 2 GDPR PCI DSS V4.0 CCPA CSA STAR ISO 27017:2015 Documents All Public Private Compliance ISO 27001:2022 2 documents”
Verify on trust.wingify.com“ISO 27701:2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA GDPR PCI DSS V4.0 CCPA CSA STAR ISO 27017:2015 Documents All Public Private Compliance SOC 2 2 documents Compliance ISO 27001:2022 2 documents”
Verify on trust.wingify.com“Wingify Trust Center Compliance list includes: ISO 45001:2018, ISO 14001:2015 ESMS, HIPAA, SOC 2 ...”
Verify on trust.wingify.com“Wingify Trust Center Compliance list includes: ISO 45001:2018, ISO 14001:2015 ESMS, HIPAA, SOC 2 ...”
Verify on trust.wingify.com“ISO 27018:2019 ISO 27701:2019 ISO 14001:2015 ESMS ISO 45001:2018 HIPAA SOC 2 GDPR PCI DSS V4.0 CCPA CSA STAR ISO 27017:2015 Documents All Public Private Compliance ISO 27001:2022 2 documents Compliance”
Verify on vwo.com“As part of our commitment to privacy, we made a number of investments and improvements to our data handling practices to support CCPA and the privacy rights of individuals.”
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Offered
Data region
Customer-selectable GCP region at account setup: europe-west1 (Belgium/EU), us-east4 (N. Virginia/USA), or asia-south1 (Mumbai/India). EU selection keeps visitor/user data in the EU only.
Responsible AI Policy states: 'No AI model training using Customer Personal Data: Customer Personal Data is never used to train any AI or large language model.' VWO Copilot is powered by third-party AI models including OpenAI LLMs, Google Gemini, and image-generation models. AI features use Privacy-Enhancing Technologies (PETs), encryption in transit and at rest, plus anonymization/pseudonymization. Every AI suggestion requires human validation before implementation; no automated decisioning affecting individuals without human oversight.
// Security controls
Hosting / infrastructure
All customer data hosted on Google Cloud Platform (GCP). 'Kein Mitarbeiter von VWO kann physisch auf die Daten zugreifen' (no VWO employee can physically access the data). Sub-processors: Google Cloud, Cloudflare (CDN, global), Amazon Web Services (USA).
trust.wingify.comEncryption
Encryption in transit and at rest (PCI scope: 'Verschluesselung von Daten in Bewegung und im Ruhezustand'). Data-at-rest encryption applied based on sensitivity. AI features use strong encryption in transit and at rest.
vwo.comPenetration testing (VAPT)
Annual third-party Vulnerability Assessment & Penetration Testing plus quarterly security audits of all production systems: 'Wingify runs Vulnerability Assessment Penetration Testing (VAPT) on an annual basis through a third-party service provider and performs quarterly security audits for all production environment systems.'
vwo.comResponsible disclosure / bug bounty
Self-hosted Responsible Disclosure program (NOT HackerOne or Bugcrowd). Report to security@wingify.com; 72 working-hour initial confirmation; Security Researcher Hall of Fame recognition. Scope: vwo.com, app.vwo.com. No paid bounty advertised.
vwo.comPrivacy governance
Appointed Data Protection Officer; Corporate Security & Compliance Committee (CSCC) meeting quarterly; ROPA maintained per GDPR Art. 30; annual Privacy Impact Assessment validated by external auditor; least-privilege / role-based access; ISO 27001:2022 ISMS as baseline control framework.
vwo.comData subject rights tooling
Customers can export or delete visitor/app-user data via UUID. Keystrokes anonymized by default; last IP octet zeroed by default; PII (email, credit card) filtered out of incoming custom-dimension data by default; Do-Not-Track honoring configurable.
vwo.com// Products & data scope
Data it handles: Visitor behavioral data, experiment assignment, conversion metrics. SmartCode (client) and SDKs (8+ languages) for server-side.
Visual editor (no-code) plus code editor and SDK-based testing.
Data it handles: Captures session recordings and heatmaps; keystrokes anonymized by default, text-masking and CSS-selector whitelisting available to avoid storing PII.
Highest privacy sensitivity of the suite because of session recordings; relies on default anonymization controls.
Data it handles: Unifies user attributes, user events, third-party data, and offline data for a 360-degree customer view; event-driven architecture.
Broadest data-ingestion surface; customers can bring first-party and offline data.
Data it handles: Uses customer data and segments to deliver targeted experiences.
Consumes CDP segments for real-time targeting.
Data it handles: Progressive feature delivery; planning workflow metadata.
Engineering-facing; lower direct PII exposure.
Data it handles: Operates over campaign and behavioral data; powered by third-party LLMs (OpenAI, Google Gemini). Customer Personal Data is NOT used to train models; PETs and masking applied; human validation required.
Third-party LLM sub-processors are the key new data-flow consideration for AI-cautious buyers; no model training on customer data.
// What to watch
- Acquisition in progress: footer and banner announce 'VWO und AB Tasty schliessen sich zusammen' (VWO and AB Tasty merging). Post-merger ownership, sub-processors, and data-handling could change; re-verify after close.
- VWO Insights records full session replays; privacy depends on customers correctly configuring default anonymization/masking controls.
- VWO AI/Copilot routes data to third-party LLMs (OpenAI, Google Gemini) as sub-processors; relevant for buyers with strict AI/data-egress policies even though no model training occurs.
- Legal entity is Wingify Software Pvt. Ltd. (India HQ); trust center and certifications are under the Wingify name, VWO is the product brand.
// At a glance
Pricing model
Subscription SaaS with free trial; tiered/enterprise plans (per-product and platform bundles). Demo/sales-led for enterprise.
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Wingify (VWO)'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-06-27. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
trust.wingify.com// Trust reports for comparable tools
Other tools in the same category, each with its own sourced report.