// Trust & Security Report

    Craft Docs Limited logo

    Craft Docs Limited

    Craft is a privacy-first productivity app (notes, tasks, docs, calendar, whiteboards) with integrated AI assistant (GPT-4o, LLaMa, DeepSeek) and extensive integrations (Claude, ChatGPT, VS Code, Raycast, Apple Shortcuts, Lovable, Replit). Multi-platform: iOS, iPad, Mac, Windows, Vision Pro, Android, and web.

    Certifications held

    2

    Maturity

    Growth

    Trains on your data

    No

    Trust center

    No

    // Certification ledger

    Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.

    SOC 2 Type 2
    HELD

    Craft achieved SOC 2 Type 2 compliance on April 18, 2023. An independent auditor has rigorously assessed our security controls and confirmed that they meet the criteria set by the American Institute of Certified Public Accountants (AICPA). Craft commits to maintaining the certification on an ongoing basis, with annual renewal planned.

    Verify on craft.do
    GDPR
    HELD

    Craft's privacy policy helps the company comply with data privacy laws, such as the GDPR. Craft does not sell user data to third parties, does not use it for advertising, and has undergone third-party audits to validate commitments. Users can request deletion of personal information.

    Verify on craft.do
    > Show 3 unconfirmed / not-held certifications
    ISO 27001
    NOT CONFIRMED

    No public evidence of ISO 27001 certification on vendor-domain pages. Craft mentions they are happy to provide compliance documentation upon request, but ISO 27001 is not claimed on their security or help pages.

    source: craft.do
    HIPAA
    NOT CONFIRMED

    No public evidence of HIPAA certification or compliance claims on vendor-domain pages. Craft is not marketed as HIPAA-compliant.

    source: craft.do
    PCI DSS
    NOT CONFIRMED

    No public evidence of PCI DSS certification on vendor-domain pages.

    source: craft.do

    // Privacy & AI training

    Trains on customer data

    No

    Data processing agreement

    Not offered

    Data region

    AWS (primary cloud hosting). Company registered in London, UK; operations also in Budapest, Hungary.

    Craft explicitly states: 'Craft does not use your content to train AI models.' When using AI features, only the minimum data required to process a single request is sent to AI providers (OpenAI, LLaMa, DeepSeek). Token usage and costs are recorded, but not user text or request content. Chat history stays on user device with local-first, privacy-first architecture. API requests from external providers are not retained for model training.

    // Security controls

    Encryption in transit

    TLS protection

    support.craft.do

    Encryption at rest

    AWS RDS and SSE-S3 encryption

    support.craft.do

    Vulnerability management

    Ongoing system monitoring for security vulnerabilities; regular third-party penetration testing

    craft.do

    Employee training

    Regular security awareness training for employees

    craft.do

    Security reviews

    Security review process for all system changes; reviews at multiple stages of SDLC

    craft.do

    Breach notification

    Commitment to notify users within 72 hours of learning about a data breach

    craft.do

    Third-party audits

    Completed third-party audits to validate data protection commitments; willing to provide additional compliance documentation upon request

    craft.do

    Authentication

    Multiple secure login methods: email verification codes, Apple ID, Google authentication

    support.craft.do

    Data ownership philosophy

    User data is treated as user property; not sold to third parties or used for advertising

    craft.do

    // Products & data scope

    Craft (Core product)Productivity / Note-taking

    data: Notes, tasks, documents, calendar events, whiteboard content, user-generated data

    Available on iOS, iPad, Mac, Windows, Vision Pro, Android, web. Freemium model (free tier + Plus at €4.80-8.00/month). Data encrypted at rest and in transit. Syncs across devices with local-first architecture.

    Craft AI AssistantAI features within Craft

    data: User prompts and content passed to AI models (OpenAI, LLaMa, DeepSeek) for processing only

    Does NOT train on customer data. Supports on-device models (LLaMa, DeepSeek) for offline/privacy-first use, and cloud models (GPT-4o) for advanced capabilities. Chat history stored locally on device. Only minimum data sent per request.

    Craft MCPIntegrations / API

    data: MCP connections to other tools (Claude, ChatGPT, VS Code, Raycast, other MCP clients)

    Extensibility layer. Users control third-party integration access; can disconnect integrations anytime to stop data sharing.

    // At a glance

    Pricing model

    Freemium: Free tier with full core functionality; Plus tier at €4.80-8.00/month (annual discount available). Education plan available.

    Self-hostable

    No

    // How we verified this

    Every certification marked HELD is confirmed against a verbatim quote on Craft Docs Limited's own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.

    Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.

    craft.do

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