// Trust & Security Report
iLovePDF (Spain-based)
Cloud-based and desktop PDF editing tools suite including web app, desktop app, mobile apps, REST API, and electronic signature service (iLoveSign). Also offers image editing (iLoveIMG).
Certifications held
3
Maturity
Growth
Trains on your data
No
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on ilovepdf.com“Bureau Veritas certified that ilovepdf's Management System has been audited and found to be in accordance with ISO/IEC 27001:2022 for information security, cybersecurity and privacy protection management system supporting web services, REST API, desktop app, mobile app, electronic signature, cloud storage, and plugins. Certificate number ES149073-4, effective until 28-10-2025.”
Verify on ilovepdf.com“iLovePDF is fully GDPR compliant as a Europe-based company. Users have access, rectification, erasure, processing restrictions, and data portability rights. Data Protection Officer: Carlos Tortajada (privacy@ilovepdf.com).”
Verify on ilovepdf.com“iLovePDF integrates services provided by Qualified Trust Service Providers (QTSP) under eIDAS, enabling electronic signatures and seals that adhere to highest standards of security and authenticity.”
> Show 6 unconfirmed / not-held certifications
source: ilovepdf.comNo public evidence of SOC 2 Type 2 certification found on vendor domain. Not mentioned in official security, privacy, or legal pages.
iLovePDF does not claim HIPAA compliance and offers no Business Associate Agreement. Healthcare workers should not use iLovePDF to process patient records or protected health information (PHI).
source: ilovepdf.comNo public evidence. Vendor uses Stripe (PCI Level 1 certified) for payments but states it does not collect payment information itself.
source: ilovepdf.comNo public evidence of ISO 27017 certification found on vendor domain.
source: ilovepdf.comNo public evidence of ISO 27018 certification found on vendor domain.
source: ilovepdf.comNo public evidence of FedRAMP authorization found on vendor domain.
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Offered
Data region
EU (Spain-based company, processes within EU infrastructure)
Explicit commitment in privacy policy: 'ILOVEPDF DOES NOT USE YOUR CONTENT TO TRAIN, IMPROVE, OR DEVELOP ITS AI MODELS OR ANY THIRD-PARTY AI MODELS.' Company does not access, analyze, review, index, or carry out any other action on file contents except as necessary to provide requested PDF services.
// Security controls
Encryption in Transit
HTTPS/TLS/SSL encryption for all file transfers. Data converted into 'totally incomprehensible, indecipherable characters' during transmission.
ilovepdf.comData Retention - Standard Files
Automatically and permanently deleted within 2 hours of processing
ilovepdf.comData Retention - Signed Documents
Retained for maximum of 5 years in compliance with legal requirements (eIDAS regulation)
ilovepdf.comFile Access Control
iLovePDF staff cannot access file contents. Only the uploading user retains access.
ilovepdf.comTwo-Factor Authentication (2FA)
Available to fortify user accounts with additional security layer, ensuring only authorized users can access accounts
ilovepdf.comData Usage
iLovePDF does not access, use, analyze, or store any processed data. Does not sell data to third parties.
ilovepdf.comPayment Processing
Uses Stripe (PCI Level 1 certified). iLovePDF states it does not collect payment information directly.
ilovepdf.com// Products & data scope
data: Files uploaded for processing; auto-deleted within 2 hours
Browser-based tool suite: merge, split, compress, convert, edit, sign, watermark, OCR, compare, redact, form detection, AI summarizer, translate PDF
data: Local file processing with offline capability
Windows/Mac application for batch editing and document management with no internet requirement
data: Mobile file processing
iOS and Android applications for on-the-go PDF editing
data: API access for custom PDF workflows
REST API for developers to integrate PDF processing into applications
data: Documents with signatures retained up to 5 years for legal compliance
E-signature service integrated with eIDAS Qualified Trust Service Providers for secure electronic signatures and seals
data: Image processing similar to PDF tools
Separate product for image compression, resizing, enhancement with AI
// What to watch
- One third-party source (Nudge Security) mentioned SOC 2 compliance, but this could not be verified on official vendor domain pages. iLovePDF does NOT publicly advertise SOC 2 certification. Potential source confusion or outdated information.
- No publicly accessible Data Processing Agreement (DPA) template on website, though GDPR compliance and DPA framework are implied. Organizations requiring formal DPA should contact vendor directly.
- Files are still processed on vendor servers (not local-only), so customer data transits through iLovePDF infrastructure during processing despite encryption. Suitable for general documents but may not be acceptable for highly classified or restricted information.
- Signed documents via iLoveSign are retained longer (up to 5 years), creating longer data exposure window than standard PDF processing (2 hours).
- No advanced enterprise certifications (SOC 2, FedRAMP, ISO 27017/27018) that some large organizations require.
// At a glance
Pricing model
Freemium (free web tools with limitations; premium subscription for advanced features, offline desktop, API)
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on iLovePDF (Spain-based)'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-07. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
ilovepdf.com