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    Sprinklr is an enterprise AI-powered unified customer experience management platform that combines social media marketing, customer service, and market research in one platform. Its AI processes billions of customer signals to deliver predictive insights and automated customer engagement at scale.

    Category

    Social Media

    Subcategory

    Engagement Tools

    Free Tier

    Not available yet

    Paid Plans

    Enterprise pricing, custom quotes

    API Cost

    Not available yet

    Web AppiOS AppAndroid AppAPI

    Sprinklr Trust & Security Report

    Certifications, AI-training posture, and security controls, with sourced proof.

    VIEW
    SOC 2 Type IISOC 1 Type IIISO/IEC 27001:2013PCI DSSFedRAMP (LI-SaaS)GDPR (posture)HIPAATISAX / C5 / Cyber Essentials / ENS / DORA (regional attestations)

    Verified against Sprinklr's own trust and security pages. See the full report for sourced proof →

    Region

    Sprinklr hosts data in data centers located in the United States and Europe, with additional local hosting solutions in the UK/UAE; specific hosting region is determined per-customer during contracting/implementation. Cross-border transfers rely on Standard Contractual Clauses (SCCs) and the EU-U.S./UK/Swiss Data Privacy Framework.

    Trains on Data

    No

    Self-hostable

    No

    Enterprise customer engagementSocial media at scaleUnified customer serviceBrand intelligenceMarketing campaign management

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