Heap logo

    Heap

    Freemium
    https://heap.io
    >> OPEN TOOL

    Heap is a digital insights platform that automatically captures every user interaction on a web or mobile app without requiring manual event instrumentation. Its AI-powered analysis helps teams find friction in user journeys and opportunities to improve conversion.

    Category

    Data & Analytics

    Subcategory

    Business Intelligence

    Free Tier

    Free plan for small teams

    Paid Plans

    Growth, Business, and Enterprise tiers; pricing on request

    API Cost

    Not available yet

    Web AppAPI

    Heap Trust & Security Report

    Certifications, AI-training posture, and security controls, with sourced proof.

    VIEW
    SOC 2 Type ISOC 2 Type IIISO 27001ISO 27017ISO 27018ISO 27701ISO 9001:2015GDPR

    Verified against Heap's own trust and security pages. See the full report for sourced proof →

    Region

    Multiple regions available including US (us-east-1 default) and EU data center. Data transfers outside collection region to US permitted under Data Privacy Framework and Standard Contractual Clauses. Premier plan supports region-specific storage.

    Self-hostable

    No

    Retroactive event analysis without prior instrumentationUser journey mapping and friction detectionSaaS product activation and retention analysisE-commerce conversion funnel optimizationAI-powered insight surfacing from user data

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