Hotjar is a product experience insights platform that combines heatmaps, session recordings, and user surveys to help teams understand how visitors interact with their websites. Its AI features help analyze survey responses and automatically summarize qualitative feedback.
Category
Data & Analytics
Subcategory
Business Intelligence
Free Tier
Free plan with 35 daily sessions
Paid Plans
Plus $32/month, Business $80/month, Scale $171/month
API Cost
Not available yet
Web AppAPIBrowser Extension
Hotjar Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
●SOC 2 Type II●ISO 27001●ISO 27017●ISO 27018●ISO 27701●PCI DSS●GDPR●NIST
Verified against Hotjar's own trust and security pages. See the full report for sourced proof →
Region
Ireland (AWS eu-west-1 region, with redundancy across 3 availability zones)
Trains on Data
No
Self-hostable
No
Website UX improvement with heatmapsLanding page optimization for conversionsUser session replay and click analysisCustomer feedback collection with surveysFunnel analysis and drop-off identification
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