Freshsales is an AI-powered CRM by Freshworks that offers contact management, sales automation, deal pipeline visualization, built-in phone and email, and Freddy AI for lead scoring and deal insights. It is designed for SMBs seeking an affordable but feature-rich sales CRM.
Category
Sales & CRM
Subcategory
CRM
Free Tier
Paid Plans
API Cost
Freshsales Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
Verified against Freshsales's own trust and security pages. See the full report for sourced proof →
Region
Processing in United States, United Kingdom, and the EEA per Privacy Notice; Freshworks operates regional data centers (US, EU, India, Australia) on AWS, and offers data-region selection at provisioning.
Trains on Data
Yes
Self-hostable
No
// MORE IN CRM
Salesforce Einstein
HubSpot Sales Hub
Pipedrive