Customer.io is a messaging automation platform for product-driven teams, enabling event-based email, push, SMS, and webhook triggers based on real-time user data. It is popular with SaaS companies for sending lifecycle messages tied to product behavior.
Category
Marketing
Subcategory
Email Marketing
Free Tier
Not available yet
Paid Plans
Essentials from $100/mo, Premium from $1,000/mo, Enterprise custom
API Cost
API included with all plans
Web AppAPI
Customer.io Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
●SOC 2 Type II●ISO 27001●GDPR●HIPAA●CCPA
Verified against Customer.io's own trust and security pages. See the full report for sourced proof →
Region
North America (default). EU data center option available
Trains on Data
No
Self-hostable
No
Triggering onboarding emails based on user signup eventsSending feature adoption messages when users are inactiveCreating cart abandonment flows for e-commerceBuilding churn prevention campaignsAutomating transactional notifications
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