// Trust & Security Report
Zoho Projects AI
by Zoho Corporation Pvt. Ltd.
Zoho Projects: cloud-based project management platform with collaboration, task tracking, time logging, Gantt charts, and AI-powered features (Zia). Available in multiple editions (free, standard, professional, business). Includes mobile apps and third-party integrations.
Certifications held
16
Maturity
Enterprise
Trains on your data
No
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on zoho.com“Know Your Datacenter Policies Compliance at Zoho Certifications IS 642819 ISO/IEC 27001 Steps to download Valid Upto : 21-Aug-2028 ISO/IEC 27001 is one of the most widely recognized independent international”
Verify on zoho.com“C), Global DC Operations, HR, IT Support, Legal, Physical Security and Admin. SOC 2 Type 2 Steps to download Zoho is SOC 2 Type 2 compliant. SOC 2 is an evaluation of the design and operating effectivene”
Verify on zoho.com“ncludes the on-premise products of Zoho, ManageEngine and GoFrugal. PM 732705 ISO/IEC 27701 Steps to download Valid Upto : 21-Aug-2028 ISO/IEC 27701 is an extension to the ISO/IEC 27001 and ISO/IEC 27002 standar”
Verify on zoho.com“Zoho is certified with ISO/IEC 27017 - Information technology - Security techniques - Code of practice for information security controls based on ISO/IEC 27002 for cloud services.”
Verify on zoho.com“help you ensure your data is secure and compliant. ISO 27001 ISO 27017 ISO 27018 Soc-2 type II GDPR Click here for more details regarding our certifications. Privacy at Zoho Our GDPR-compliant”
Verify on zoho.com“Our GDPR-compliant privacy policy and Data Processing Addendum (DPA) show our commitment to privacy.”
Verify on zoho.com“ces English Sign In Skip Side Navigation Terms Privacy Security Compliance GDPR HIPAA Compliance Know Your Datacenter Policies Compliance at Zoho Certifications IS 642819 ISO/IEC 27001 Steps to download”
Verify on zoho.com“PCI DSS — Valid: 14-Oct-2026. Payment Card Industry compliance (Self-Assessment: SAQ-D) ensuring secure handling of card data across financial products”
Verify on zoho.com“ISO 9001 — Valid: 02-Feb-2029. Quality Management System demonstrating ability to 'consistently provide quality products and services'”
Verify on zoho.com“ISO 22301 — Valid: 20-Nov-2026. Business Continuity Management System protecting operations from disruptions”
Verify on zoho.com“tax authorities. Applicable to - Zoho Books, Zoho Invoice and Zoho Expense. Cyber Essentials Plus Valid Upto : 21-09-2027 Cyber Essentials Plus is a UK government-backed certification scheme that helps keep an”
Verify on zoho.com“TX-RAMP — Valid: 20-June-2027. Texas compliance certification at Level 1 (ServiceDesk Plus) and Level 2 (Endpoint Central, Site24x7)”
Verify on zoho.com“ENS (Spain) — Valid: 15-May-2027. Spanish National Security Scheme certification at intermediate category for cloud and on-premises solutions”
Verify on zoho.com“step in that direction. Applicable to - Zoho CRM, Zoho Forms and Zoho Desk. CSA STAR Self-Assessment View and download The Cloud Security Alliance is a non-profit organization formed to define and raise”
Verify on zoho.com“CCPA — California privacy law compliance. Zoho's features enable users to 'comply with the CCPA' requirements and processing of Californian customer data adheres to CCPA requirements”
Verify on zoho.com“SOC 1 (SSAE 18/ISAE 3402 - Type 2) — 'Primarily concerned with examining controls relevant for financial reporting' across multiple Zoho products”
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Offered
Data region
Multiple options including EU (via zoho.eu), US, and other regions. Choice of data center available at signup.
Zoho explicitly states: 'Zoho does not use customers' data to train the AI model or sell ads. As they have for more than 25 years, Zoho promises they will never monetize customers' data.' Customer content processed by Zia AI retains full customer ownership. No external vendor model exposure.
// Security controls
Role-Based Access Control
Fine-grained role and permission management with field-level controls
zoho.comGeographically Diverse Data Centers
Multiple geographically distributed data centers with replication for business continuity
zoho.comData Protection Impact Assessments
Conducts DPIAs as required by GDPR and other privacy regulations
zoho.com// Products & data scope
Data it handles: Basic project and task data; up to 3 users
Community edition with no cost. All certifications apply.
Data it handles: Full project collaboration, time tracking, resource management, custom fields with PII marking
Paid tiers with increasing feature sets. Support for GDPR, HIPAA, CCPA. Optional encryption of custom fields marked as PII.
Data it handles: Incorporates AI-powered features for task automation, insights, and recommendations
Customer data NOT used to train Zia models. AI processing stays within Zoho infrastructure. No model training on customer data.
// At a glance
Pricing model
Freemium subscription: Free, Standard ($45/month), Professional ($75/month), Business ($125/month). Per-user and per-project pricing options available.
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Zoho Corporation Pvt. Ltd.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-09. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
zoho.com// Trust reports for comparable tools
Other tools in the same category, each with its own sourced report.