// Trust & Security Report
Translated S.r.l.
Professional translation and localization platform (TranslationOS, Lara AI). Serves 380K+ customers with AI-augmented human translation, APIs for developers, enterprise platforms, and freelancer tools across 200+ languages.
Certifications held
7
Maturity
Enterprise
Trains on your data
Yes
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on trust.translated.com“Translated has successfully renewed its ISO 27001 certification, the international standard for information security management.”
Verify on trust.translated.com“ISO/IEC 27001:2013 listed as current certification on Trust Center”
Verify on trust.translated.com“ISO 9001:2015 – Quality Management listed on Trust Center”
Verify on trust.translated.com“ISO 17100:2015 – Translation Services Management standard compliance”
Verify on trust.translated.com“PCI DSS – Payment Card Industry Data Security Standard listed as certification”
Verify on trust.translated.com“SOC 2 Type 1 – Service Organization Control certification”
Verify on translated.com“in compliance with the requirements in Regulation (EU) 2016/679 of the European Parliament and Council”
> Show 5 unconfirmed / not-held certifications
source: trust.translated.comNo public evidence of SOC 2 Type 2 certification; only Type 1 mentioned
source: trust.translated.comNo public evidence of HIPAA certification on Trust Center or vendor domain
source: trust.translated.comNo public evidence of ISO 27701 Privacy Information Management certification
// Privacy & AI training
Trains on customer data
Yes
Data processing agreement
Offered
Data region
Primary: EU/EEA via Hitachi CBT data center. Optional: EU or USA via Amazon infrastructure.
COMPLEX WITH DOCUMENTED INCONSISTENCIES. Default is Learning Mode: customer translations are stored and used to improve Lara's translation model in real-time ('Every approved translation feeds back into Lara'). Incognito Mode available (no storage). Lara T&C Section 4.2 grants permission 'for refining the translation model.' However, Google Sheets integration explicitly promises no training use—this same guarantee is absent from API/translation-memory documentation. Third-party analysis (Loekalization, June 2026) documents contradictions between support responses and binding terms. 25M-translation training dataset sourced from professional translations plus Matecat (free tool where default is public unless users apply privacy key), creating potential consent gaps for confidential material. Enterprise/paid tiers can negotiate zero-storage contracts.
// Security controls
Data retention (translations)
6 months post-delivery, then destroyed or anonymized per Article 6.3, 7.4
translated.comData Processing Agreement
Available; DPA is integral part of Terms (Article 19.2, referencing EU Regulation 2016/679)
translated.comTranslator confidentiality obligations
Translators contractually bound to keep all project information strictly private and confidential (Article 11.1)
translated.comDefault learning mode
Enabled by default (data stored for model improvement). Incognito mode (no storage) is opt-in.
support.laratranslate.com// Products & data scope
data: Enterprise translation workflows with AI and human review
Adaptive AI service delivery platform; context-aware localization with transparency and control
data: 200+ languages, trained on 25M professional translations
Real-time adaptation: approved translations feed back into model. Default Learning Mode stores data; Incognito Mode available. Trained on high-quality professional translations, not web-scraped content.
data: Translation workflow orchestration for SaaS integration
Embed professional translation services into products
data: Daily enterprise translation needs
For internal teams
data: Text, audio, subtitles, dubbing
Standalone or CAT-tool integrated
data: Google Ads, software localization, subtitling, real-time interpretation
Human expert + AI hybrid workflows
// What to watch
- AI-Training-Policy-Inconsistency: Lara's own documentation contains conflicting statements. Help center claims translations improve 'the translation model' (shared); DPA claims only update 'Translation Memories' (private); developer docs claim 'no model training required.' Binding T&C Section 4.2 permits 'refining the translation model.' Google Sheets integration explicitly excludes training use, but same promise absent from API/translation-memory docs. Third-party analysis (Loekalization, June 2026) documented these gaps with no vendor response for a week.
- Default-Learning-Mode-Enabled: Customer data is stored and used for model improvement by default. Incognito Mode (no storage) is opt-in, not the default. This is a design choice that may not align with privacy-first expectations.
- Training-Dataset-Consent-Gap: 25M-translation training dataset includes segments from Matecat (free tool) where default is public-visibility unless users actively apply a privacy key. Potential consent issues for confidential client-owned material.
- SOC-2-Type-1-Only: No extended control period audit (Type 2). Suitable for operational assurance but not ideal for detailed controls testing or organizations requiring longer audit trails.
- No-HIPAA-FedRAMP-Advanced-Privacy: Not suitable for healthcare (HIPAA), government (FedRAMP), or strict privacy-extension (ISO 27701) requirements. No evidence of ISO 27018 (cloud privacy).
- Over-Claim-Risk: Marketing emphasizes 'secure translation workflow' and 'data protected from start to finish,' but default Learning Mode enables shared-model training without explicit per-project consent disclosure.
- Infrastructure-Geographic-Ambiguity: Primary data center in EU/EEA, but Amazon infrastructure can process in 'EU or USA'—geographic flexibility introduces residency uncertainty for strict EU-only requirements.
// At a glance
Pricing model
Per-word quote-based with cost calculator; transparent pricing; flexible scaling from single projects to managed solutions
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Translated S.r.l.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
trust.translated.com