// Trust & Security Report
Neota Logic, Inc.
Neota (formerly branded Neota Logic System / NLS): a no-code/low-code legal workflow automation and AI orchestration platform for corporate legal departments and law firms, delivered as a managed "Governed Legal AI Service" (discovery sprint, build, live, evolve) rather than pure self-serve SaaS. Sub-products/use cases include contract automation, compliance advisor workflows, claims/intake management, risk assessment automation, and a government-focused offering (GovHub).
Certifications held
2
Maturity
Enterprise
Trains on your data
Unknown
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on neota.com“If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (the "GDPR"), data protection laws give you rights with respect to your personal information... You also have the right to make a complaint to a government supervisory authority. For the exercise of any rights relating to your personal information, you can send an email to dpo@neotalogic.com.”
> Show 7 unconfirmed / not-held certifications
source: neota.comNo public evidence on Neota's own domain. Neota's dedicated /security/ and /iso-27001/ pages reference only ISO 27001, encryption, and access controls -- SOC 2 is not mentioned. A third-party directory (legaloperators.com, not vendor-controlled) states "The platform adheres to various security standards, including SOC 2 and GDPR," but this claim does not appear on any neota.com page and could not be corroborated on the vendor's own domain.
source: neota.comNo public evidence of HIPAA compliance or a Business Associate Agreement (BAA) offering found on Neota's site, security page, or privacy policy.
source: neota.comNo public evidence; only ISO/IEC 27001:2022 is referenced on the vendor's security and certification pages.
source: neota.comNo public evidence of ISO 42001 or any AI-governance-specific certification, despite Neota's product positioning as an "AI Governance Layer" -- the governance claims are architectural/process claims, not a certified AI management system.
source: neota.comNo public evidence found; Neota is a workflow/document platform, not a payment processor, so PCI DSS is likely out of scope.
source: neota.comNo public evidence found on the vendor's domain, despite a government-focused product page (GovHub).
// Privacy & AI training
Trains on customer data
Not stated
Data processing agreement
Not stated
Data region
SaaS platform hosted on AWS and Azure; the ISO 27001 certification scope states coverage of 'SaaS platforms on AWS and Azure (all regions),' suggesting multi-region hosting, but no customer-facing data-residency/region-selection commitment was found.
No explicit statement was found confirming or denying use of customer data to train Neota's own or third-party AI models. Marketing copy on the homepage states customer data 'Stays in your environment, under your controls, with AI working from your structured repositories of contracts, matters, and policies,' which implies data does not leave the customer's environment to train shared/public models, but this is architecture/positioning language, not a explicit no-training clause in the privacy policy or a dedicated AI-data-use page. Needs direct vendor confirmation before publishing a training claim.
// Security controls
Encryption in transit
All data transmitted to and from the platform is encrypted using current encryption standards.
neota.comHosting infrastructure
SaaS platforms run on Amazon Web Services (AWS) and Microsoft Azure; customers can choose between the two.
neota.comAccess controls
Role-based access control lets organizations define permissions per user role.
neota.comSingle Sign-On (SSO)
SSO is supported for authentication; Neota also has a published Microsoft Entra ID SSO integration tutorial.
neota.comISO 27001 certification scope
Recertified to ISO/IEC 27001:2022 by certification body MSECB; certificate valid until April 2029; scope covers the company's full global operations, its SaaS platforms on AWS and Azure, all legal entities, all employees/contractors, and every device that handles Neota Logic data. First certified in 2023.
neota.com// Products & data scope
data: Contracts, matters, policies, and other legal documents/data ingested from customer CLM, DMS, and business systems; processed within a customer-controlled, audited workflow environment.
Delivered as a professional-services-led engagement (Discovery Sprint -> Build -> Live -> Evolve), not self-serve signup; Neota builds and maintains the solution jointly with the customer's team.
data: Government agency case/compliance data.
Marketed on a dedicated https://neota.com/government/ page; no separate compliance evidence (e.g., FedRAMP) was found for this offering.
// What to watch
- All vendor-domain proof beyond the already-captured homepage text was reconstructed from search-engine-cached summaries of those same neota.com URLs, not a raw HTML fetch. A human reviewer should independently load https://neota.com/security/ in a browser to confirm the quotes above verbatim before this is treated as high confidence.
- Third-party directory legaloperators.com claims Neota 'adheres to various security standards, including SOC 2 and GDPR,' but Neota's own /security/ and ISO pages make no SOC 2 claim -- listing SOC 2 as held would be an over-claim not supported by the vendor's own domain. Flagged for advisor review rather than asserted either way beyond held=false.
- AI-training-on-customer-data posture is not explicitly stated in the privacy policy; only inferred from architecture/marketing language ('stays in your environment'). Do not publish a firm no-training claim without direct vendor confirmation.
- No ISO 42001 or other AI-governance-specific certification was found, despite the product being marketed as 'The AI Governance Layer for Legal' -- the governance claims describe Neota's workflow architecture (audit trails, human-in-the-loop checks), not a third-party-certified AI management system. Do not conflate the two in the listing.
// At a glance
Pricing model
Custom/enterprise quote-based; publicly disclosed starting point is a fixed-price $10,000 3-week Discovery Sprint before a full build engagement. No self-serve tiers or public price list.
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Neota Logic, Inc.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-08. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
neota.com