// Trust & Security Report
Inside Real Estate, Inc.
BoldTrail all-in-one real estate platform suite including BoldTrail BackOffice, BoldTrail Recruit, and Streams AI mobile app. Serves 400k+ brokers, agents, and teams across North America.
Certifications held
0
Maturity
Enterprise
Trains on your data
Unknown
Trust center
No
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
> Show 8 unconfirmed / not-held certifications
source: insiderealestate.comNo public evidence found. Company does not maintain a public trust center or security certifications page.
source: insiderealestate.comNo public evidence found. Company does not maintain a public trust center or security certifications page.
source: insiderealestate.comNo public evidence found. Company does not maintain a public trust center or security certifications page.
source: insiderealestate.comExplicitly prohibited by terms of service Section 3.6: "you agree that you will not (i) use any of the services provided hereunder to collect or otherwise process personal data subject to European data protection laws and regulations, including the European Union's General Data Protection Regulation". Company is not GDPR-compliant and forbids EU data processing.
source: insiderealestate.comNo public evidence. HIPAA is not applicable to real estate platforms and no mention in privacy policy or terms.
source: insiderealestate.comNo public evidence. Platform includes Streams AI (launched March 2026) but no AI governance certifications mentioned.
source: insiderealestate.comNo public evidence. Not mentioned in security or compliance documentation.
// Privacy & AI training
Trains on customer data
Not stated
Data processing agreement
Not offered
Data region
United States and Canada
Streams AI mobile app (launched March 2026) uses aggregated lead data and behavioral signals accumulated by the platform, but explicit customer data training opt-out policy is not publicly stated in available documentation.
// Security controls
Multi-Factor Authentication (2SV)
2-Step Verification available for account security
Vulnerability Disclosure Policy
Formal vulnerability disclosure program with dedicated reporting channel, investigation process, and customer notification protocol
insiderealestate.comData Safeguards
Company maintains 'commercially reasonable levels of administrative, physical, and technical safeguards for protection of the security, confidentiality, and integrity of data'
insiderealestate.comData Residency
Operations and vendors in United States and Canada; data may be transferred and stored in the U.S.
insiderealestate.comEncryption
No specific encryption standard details provided in public documentation
insiderealestate.com// Products & data scope
data: Agent databases, lead management, client contact information, transaction records, marketing communications
Primary product serving brokerages and agents. Includes lead generation, marketing automation, CRM, back office tools.
data: Transaction management, accounting, compliance workflows
Sub-product focused on administrative and financial operations.
data: Agent candidate information, recruiting workflows
Focused on recruiting and team building for brokerages.
data: Lead signals, customer communication history, task management, coaching integration
Launched March 2026. Uses aggregated platform data and AI for agent productivity. Beta users reported 3x more conversations and 250% productivity increase.
// What to watch
- CRITICAL: Explicitly prohibits GDPR compliance. Terms of Service Section 3.6 states customers 'will not (i) use any of the services provided hereunder to collect or otherwise process personal data subject to European data protection laws and regulations, including the European Union's General Data Protection Regulation'. This is a hard blocker for EU/international expansion and customers with EU data obligations.
- No SOC 2, ISO 27001, or other major security certifications despite serving 400k+ enterprise customers. While not necessarily a security weakness, this is unusual for enterprise SaaS platforms and may limit procurement eligibility for regulated industries.
- Streams AI product (launched 2026) draws on aggregated platform/lead data for its AI features, but whether it trains AI models on customer data is not established in public documentation and there is no explicit opt-out or training-consent language. Treat AI training status as unknown and verify directly with vendor.
- No formal Data Processing Agreement (DPA) mentioned in public documentation despite serving B2B customers. CCPA compliance requires DPA for California businesses.
- Privacy policy only updated to address California (CCPA) regulations; limited compliance scope outside North America.
// At a glance
Pricing model
Subscription-based SaaS (specific pricing not publicly documented in available sources)
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Inside Real Estate, Inc.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-07. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
insiderealestate.com