// Trust & Security Report
Cinergix Pty Ltd (Australia)
Creately is an AI-powered visual collaboration and diagramming platform. Main products: Creately SaaS (cloud) and Creately Enterprise On-Premise for self-hosted deployments. Supports flowcharts, org charts, mind maps, UML, ERDs, network diagrams, and AI-assisted diagram generation.
Certifications held
4
Maturity
Growth
Trains on your data
Unknown
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on creately.com“We have successfully completed a SOC 2 Type 2 audit. The audit confirms that security controls protect customer data and validates adherence to Trust Services Criteria for Security, Availability, and Confidentiality.”
Verify on creately.com“Creately is ISO 27001 certified. This demonstrates they maintain a comprehensive Information Security Management System meeting global standards for risk management and operational excellence.”
Verify on creately.com“We support healthcare and life sciences organizations by maintaining HIPAA compliance. They provide necessary safeguards for electronic Protected Health Information and will sign Business Associate Agreements with enterprise partners.”
Verify on creately.com“We are fully committed to GDPR compliance and the protection of individual privacy rights. They offer regional data hosting in the United States, Europe (EU), and Australia to meet data sovereignty requirements.”
> Show 5 unconfirmed / not-held certifications
source: creately.comCreately uses PCI-DSS Level 1 certified payment processors for credit card processing. This is the payment processor's certification, not Creately's own.
// Privacy & AI training
Trains on customer data
Not stated
Data processing agreement
Offered
Data region
Multi-region: United States, European Union, Australia, Middle East
AI training stance not explicitly addressed in public documentation. Privacy Policy mentions using data to 'improve our Service' but does not specify whether customer diagrams or content are used for model training. No explicit opt-out mentioned. Contact support for clarification.
// Security controls
Audit Logging
Comprehensive audit logs tracking system activity (who, what, when, where)
creately.com// Products & data scope
data: Stored in user-selected regional data center (US, EU, Australia, Middle East)
Standard cloud offering with shared infrastructure
data: Customer-controlled infrastructure
For organizations requiring local deployment; supports white-labeling and custom integrations
// At a glance
Pricing model
Freemium SaaS with tiered paid plans; custom enterprise pricing
Self-hostable
Yes
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Cinergix Pty Ltd (Australia)'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
creately.com