// Trust & Security Report
Creately
by Cinergix Pty Ltd (Australia)
Creately is an AI-powered visual collaboration and diagramming platform. Main products: Creately SaaS (cloud) and Creately Enterprise On-Premise for self-hosted deployments. Supports flowcharts, org charts, mind maps, UML, ERDs, network diagrams, and AI-assisted diagram generation.
Certifications held
4
Maturity
Growth
Trains on your data
Unknown
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on creately.com“curity through continuous independent validation of our controls and processes. SOC 2 Type 2 We have successfully completed a SOC 2 Type 2 audit. This assessment confirms that our security controls are not”
Verify on creately.com“to the Trust Services Criteria for Security, Availability, and Confidentiality. ISO 27001 Creately is ISO 27001 certified. This certification demonstrates that we maintain a comprehensive Information Security”
Verify on creately.com“standards for risk management, security resilience, and operational excellence. HIPAA We support healthcare and life sciences organizations by maintaining HIPAA compliance. We have implemented the necessar”
Verify on creately.com“privacy, placing the control back in the hands of the individual. Is Creately GDPR Compliant? Yes. At Creately, we prioritize the security and protection of your personal information. To meet the”
> Show 5 unconfirmed / not-held certifications
source: creately.comCreately uses PCI-DSS Level 1 certified payment processors for credit card processing. This is the payment processor's certification, not Creately's own.
// Privacy & AI training
Trains on customer data
Not stated
Data processing agreement
Offered
Data region
Multi-region: United States, European Union, Australia, Middle East
AI training stance not explicitly addressed in public documentation. Privacy Policy mentions using data to 'improve our Service' but does not specify whether customer diagrams or content are used for model training. No explicit opt-out mentioned. Contact support for clarification.
// Security controls
Audit Logging
Comprehensive audit logs tracking system activity (who, what, when, where)
creately.com// Products & data scope
Data it handles: Stored in user-selected regional data center (US, EU, Australia, Middle East)
Standard cloud offering with shared infrastructure
Data it handles: Customer-controlled infrastructure
For organizations requiring local deployment; supports white-labeling and custom integrations
// At a glance
Pricing model
Freemium SaaS with tiered paid plans; custom enterprise pricing
Self-hostable
Yes
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Cinergix Pty Ltd (Australia)'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
creately.com// Trust reports for comparable tools
Other tools in the same category, each with its own sourced report.