// Trust & Security Report

    Canva Inc. logo

    Canva Inc.

    Visual design platform with AI-powered tools (Presentations, Social media, Video, Print, Brand Kit). Offers Free, Pro, Business, Enterprise, Education, and Nonprofit tiers.

    Certifications held

    8

    Maturity

    Enterprise

    Trains on your data

    Yes

    Trust center

    Yes

    // Certification ledger

    Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.

    SOC 2 Type II
    HELD

    Canva has attained SOC2 Type II compliance and maintains an Information Security Management System (ISMS) meeting ISO 27001 requirements with periodic external surveillance audits.

    Verify on canva.com
    ISO/IEC 27001
    HELD

    Canva maintains an ISO 27001 certification, undergoing periodic external surveillance and recertification audits to ensure that its Information Security Management System (ISMS) meets the requirements of this standard.

    Verify on sekuro.io
    PCI DSS
    HELD

    Canva's compliance credentials include SOC 2 Type 2, ISO/IEC 27001, PCI DSS, EU-US DPF, GDPR, CCPA, DSA, and VPAT.

    Verify on trust.canva.com
    EU-US Data Privacy Framework (DPF)
    HELD

    Canva US Inc. adheres to the EU-U.S. DPF Principles regarding the processing of personal information transferred from the European Union to the United States in reliance on the EU-U.S. DPF, and from the United Kingdom (and Gibraltar) to the United States in reliance on the UK Extension to the EU-U.S. DPF.

    Verify on canva.com
    GDPR
    HELD

    Canva is committed to helping users understand the rights and obligations under the General Data Protection Regulation (GDPR) and maintains compliance with GDPR requirements. DPA available for Teams and Enterprise customers.

    Verify on canva.com
    CCPA
    HELD

    Canva adheres to CCPA compliance and maintains global standards including GDPR and CCPA.

    Verify on canva.com
    Digital Services Act (DSA)
    HELD

    Canva's compliance credentials include EU-US DPF, GDPR, CCPA, DSA, and VPAT.

    Verify on trust.canva.com
    VPAT (Accessibility)
    HELD

    Canva's Accessibility Conformance Report WCAG 2.4 VPAT is publicly available, demonstrating commitment to accessibility standards.

    Verify on content-management-files.canva.com
    > Show 3 unconfirmed / not-held certifications
    HIPAA
    NOT CONFIRMED

    No public evidence of HIPAA certification. Canva does not market HIPAA compliance or include it in their compliance certifications list.

    source: trust.canva.com
    ISO/IEC 42001 (AI Governance)
    NOT CONFIRMED

    No public evidence of ISO 42001 certification. Canva does not list ISO 42001 among its certifications.

    source: trust.canva.com
    CSA STAR for AI
    NOT CONFIRMED

    No public evidence of CSA STAR for AI certification. Canva does not list this among its certifications.

    source: trust.canva.com

    // Privacy & AI training

    Trains on customer data

    Yes

    Data processing agreement

    Offered

    Data region

    Default: United States and Australia. Enterprise customers can choose to store data in US or EU regions. Data processed by Canva group members in Australia, New Zealand, Philippines, United Kingdom, Singapore, Europe, and United States. Hosted on AWS.

    Free and Pro users: AI training is enabled by default but users can opt-out via privacy settings. Teams, Business, Enterprise, and Education users: Content is NEVER used for AI training and cannot be opted in. Canva Creators receive payments for allowing templates to be used for AI training and can opt-out at any time.

    // Security controls

    Encryption in transit

    TLS 1.2 or higher for data transmitted over public networks between customers and Canva application

    canva.com

    Encryption at rest

    AES 256 or stronger for customer personal data stored on Canva servers

    canva.com

    Infrastructure hosting

    Amazon Web Services (AWS) data centers with AWS physical, environmental, and infrastructure controls

    canva.com

    ISMS

    ISO 27001-compliant Information Security Management System with internal audit program and management committee oversight

    canva.com

    // Products & data scope

    Canva FreeDesign Platform

    data: Personal designs, limited templates

    AI training enabled by default, opt-out available. No DPA. Suitable for personal use only.

    Canva ProDesign Platform

    data: Professional designs, premium templates and assets

    AI training enabled by default, opt-out available. No DPA. Intended for freelancers and solo creators.

    Canva BusinessDesign Platform

    data: Team-based designs, brand management, enterprise features

    Content NEVER used for AI training. DPA available. Designed for growing teams and businesses.

    Canva EnterpriseDesign Platform

    data: Cross-functional organizational designs, advanced governance

    Content NEVER used for AI training. Full DPA with Standard Contractual Clauses and IDT. Data residency choice (US/EU). Designed for 50+ users.

    Canva for EducationDesign Platform

    data: Educational institution designs

    Content NEVER used for AI training. DPA included. Automatic for eligible institutions or via National Data Privacy Agreement.

    Canva for NonprofitsDesign Platform

    data: Nonprofit organization designs

    Free access for eligible nonprofits. AI training policy follows applicable plan tier.

    // What to watch

    • AI training is enabled by default for Free and Pro users (requires opt-out; available on privacy settings page)
    • HIPAA certification not available; unsuitable for healthcare/regulated environments requiring HIPAA
    • Free and Pro users do not have DPA; suitable for personal use only, not business data processing under GDPR
    • Data residency options limited to US/EU for Enterprise; other regions use AWS default regions
    • ISO 42001 and CSA STAR for AI not held; Canva does not have AI-specific governance certifications despite heavy AI feature set

    // At a glance

    Pricing model

    Freemium with tiered pricing: Free, Pro ($15/user/month), Business ($20/user/month), Enterprise (custom)

    Self-hostable

    No

    // How we verified this

    Every certification marked HELD is confirmed against a verbatim quote on Canva Inc.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.

    Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.

    trust.canva.com

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