// Trust & Security Report
Brainly
AI Learning Companion platform offering AI tutoring, live expert support, and collaborative homework help for students in 35+ countries. Primary products: Brainly Premium (paid subscription), AI Tutor, Test Prep, parent account linking.
Certifications held
3
Maturity
Growth
Trains on your data
Yes
Trust center
No
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
“Homepage lists 'GDPR' under its 'Secure by Design' compliance commitments ('we maintain the highest security and data privacy standards. COPPA GDPR CPRA'). A Google Cloud case study identifies 'Michał Leszek, Director of Information Technology and Data Protection Officer at Brainly.' Note: GDPR is a regulation, not a formal certification; the compliance claim is self-reported, and no DPO contact email could be verified on a vendor-domain source.”
Verify on brainly.com“Lists 'COPPA' as compliance standard on homepage. Platform serves users under 13 with parental control features and parental account linking capabilities.”
Verify on brainly.com“Lists 'CPRA' (California Privacy Rights Act) as a compliance standard on the homepage, under the 'Secure by Design' section.”
> Show 5 unconfirmed / not-held certifications
No public evidence of SOC 2 Type 1 certification found on vendor domain
No public evidence of SOC 2 Type 2 certification found on vendor domain
No public evidence of ISO 27001 certification found on vendor domain
No public evidence of HIPAA certification. Brainly is not a HIPAA-covered entity; serves K-12 education market, not healthcare.
No public evidence of PCI DSS compliance. Handles subscription payments but no public compliance documentation.
// Privacy & AI training
Trains on customer data
Yes
Data processing agreement
Not offered
Data region
Global distribution (North America, Europe, Asia, Latin America via Google Cloud). Data NOT limited to EU regions despite GDPR compliance claims.
Brainly builds its AI Learning Companion on its corpus of user-generated questions and answers. A Forbes profile (third-party, not a vendor-domain statement) describes Brainly 'leveraging its trove of authentic user data' and a 'massive trove of authentic student data' to develop the product. Brainly does not publicly document an opt-out mechanism or explicit AI-training consent. This is a data governance concern for a K-12 platform, though the training corpus is largely the platform's public Q&A community content rather than private tutoring data.
// Security controls
Data Protection Officer
Appointed. Google Cloud case study identifies 'Michał Leszek, Director of Information Technology and Data Protection Officer at Brainly.' Public DPO contact email not verified on vendor domain.
cloud.google.comBot Detection
Implemented using DataDome. 'Slashes time spent on bot management by more than 90 percent'
Encryption in Transit
Implied through HTTPS and standard authentication (not publicly detailed)
brainly.comEncryption at Rest
No public details available
Offline Data Processing
Uses Google ML Kit for offline OCR processing (ML Kit) to avoid transmitting sensitive data to cloud where possible, complemented by online processing (Google Vision AI) where needed
Responsible Disclosure Program
Program exists at https://brainly.com/app/responsible-disclosure-program
brainly.comData Anonymization
Privacy policy states data is aggregated, de-identified, or anonymized for research and marketing purposes
// Products & data scope
Data it handles: Student educational profile, homework questions/answers, learning progress, parent monitoring data
Less than $1/day subscription. Includes AI Tutor, 24/7 live expert access, guaranteed results or money-back guarantee.
Data it handles: Student homework, learning patterns, grade level, subject performance
AI-powered explanations at student's pace. Age-appropriate, grade-level adjusted responses. Trains on student data.
Data it handles: Student questions, interactions with tutors, learning history
Human tutors complement AI. Available 24/7, no booking required.
Data it handles: Student test performance data, learning patterns by subject
AI-powered test preparation. Helps students prepare for classroom exams and standardized tests.
Data it handles: Child's account, educational progress, learning analytics
Parents can monitor child's learning progress, strengths, challenges. Parental privacy controls available.
// What to watch
- Brainly lacks SOC 2, ISO 27001, or other third-party security certifications typical of enterprise EdTech platforms. This is unusual for a company serving millions of K-12 students globally.
- Brainly leverages student-generated content for AI training without clear evidence of an opt-out mechanism or explicit student/parent consent. This is a significant concern for a K-12 platform and a potential COPPA/GDPR violation risk.
- Despite serving 15+ million users across 35+ countries, no public trust center or detailed security/compliance documentation is available.
- An independent Common Sense Media review indicated the platform 'does not have a privacy policy and/or does not use encryption' (though a privacy policy exists; that review may be outdated). Its privacy and security ratings fall below standards for K-12 platforms.
- Brainly claims GDPR compliance, but per its privacy policy data 'might be transferred anywhere' globally. Data storage is not EU-exclusive despite European operations and serving EU students.
- The privacy policy and terms pages return 403 Forbidden errors when accessed directly, preventing independent verification of the terms.
- Brainly handles subscription payments, but no PCI DSS certification or payment security details are published.
- No public Data Processing Agreement template is available despite Brainly serving EU customers under GDPR; DPA availability is not confirmed.
- Brainly serves users under 13 but lacks formal COPPA Safe Harbor certification, relying on a parental consent model with unclear enforcement mechanisms.
// At a glance
Pricing model
Freemium (free Q&A community + paid Premium subscription) or direct subscription
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Brainly Sp. z o.o.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
brainly.com