// Trust & Security Report
Anaplan
AI-driven connected planning and analysis platform for enterprise FP&A, supply chain, sales, and workforce planning; sub-products include Anaplan Intelligence (Predictive Insights, Forecaster, Plan IQ), Financial Close and Consolidation, Disclosure Management, Allocation & Replenishment, Conversational AI, and CoModeler
Certifications held
21
Maturity
Enterprise
Trains on your data
No
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on trust.anaplan.com“SOC 1 Type 2, SOC 2 Type 2 [listed under Certifications]; SOC 1 Type 2 - Anaplan CPP (Mar 2026) [report for period 4/1/25-3/31/26 available for request]; additional SOC 1 Type 2 for Financial Close and Consolidation (Mar 2026)”
Verify on trust.anaplan.com“00 Last updated 2026-09-23T15:22:50.426788+00:00 Certifications SOC 1 Type 2, SOC 2 Type 2 ISO-27001, 27017, 27018, 27701, & 42001 CSA Trusted Cloud Provider CSA STAR Level 1 Cyber Essentials ENS”
Verify on trust.anaplan.com“-US DPF Global CBPR Global PRP VPAT Controls Security Certifications and Audits ISO 27001 ISO 27017 ISO 27018 View 14 more Product Security Encryption Role-Based Access Control Bring-Your-Own-Key (BYOK) View 7”
Verify on trust.anaplan.com“CBPR Global PRP VPAT Controls Security Certifications and Audits ISO 27001 ISO 27017 ISO 27018 View 14 more Product Security Encryption Role-Based Access Control Bring-Your-Own-Key (BYOK) View 7 more”
Verify on trust.anaplan.com“Global PRP VPAT Controls Security Certifications and Audits ISO 27001 ISO 27017 ISO 27018 View 14 more Product Security Encryption Role-Based Access Control Bring-Your-Own-Key (BYOK) View 7 more Infrastructure”
Verify on trust.anaplan.com“Anaplan has published its most recent ISO certificates for 27001, 27017, 27018 and 27701.”
Verify on trust.anaplan.com“Anaplan Achieves ISO/IEC 42001 Certification for Responsible AI Management”
Verify on trust.anaplan.com“SOC 2 Type 2 ISO-27001, 27017, 27018, 27701, & 42001 CSA Trusted Cloud Provider CSA STAR Level 1 Cyber Essentials ENS (Esquema Nacional de Seguridad) APEC CBPRs TRUSTe International Privacy Verified APEC PRP”
Verify on trust.anaplan.com“CSA Trusted Cloud Provider [listed in trust center certifications section]”
Verify on anaplan.com“EU-US DPF: 'Anaplan-U.S. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles'; DPA 2025.1 incorporates EU SCCs (Modules Two and Three); DPO at dpo@anaplan.com (Anaplan Nederlands B.V., Netherlands)”
Verify on trust.anaplan.com“EU - US DPF [listed in trust center certifications]; EU-U.S. and Swiss-U.S. DPF LOA [document available for request]; Extension to EU-US DPF also listed”
Verify on trust.anaplan.com“Swiss-US DPF [listed in trust center certifications]; EU-U.S. and Swiss-U.S. DPF LOA [available for request]”
Verify on trust.anaplan.com“TRUSTe International Privacy Verified [listed in trust center certifications]; help.anaplan.com also confirms 'TRUSTe Privacy Seal - Third-party privacy verification'”
Verify on trust.anaplan.com“APEC CBPRs [listed in trust center certifications]; APEC Cross Border Privacy Rules (CBPR) LOA [document available for request]”
Verify on trust.anaplan.com“APEC PRP [listed in trust center certifications]; APEC Privacy Recognition for Processors (PRP) LOA [document available for request]”
Verify on trust.anaplan.com“Global CBPR [listed in trust center certifications]; Global Cross Border Privacy Rules (CBPR) LOA [document available for request]”
Verify on trust.anaplan.com“Global PRP [listed in trust center certifications]; Global Privacy Recognition for Processors (PRP) LOA [document available for request]”
Verify on trust.anaplan.com“ENS (Esquema Nacional de Seguridad) [listed in trust center certifications]; ENS Certification (Dec 2025) [document available for request]”
Verify on trust.anaplan.com“TX-RAMP [listed in trust center certifications; Texas Risk and Authorization Management Program]”
Verify on trust.anaplan.com“VPAT [listed in trust center certifications section]”
> Show 3 unconfirmed / not-held certifications
source: trust.anaplan.comNo public evidence on vendor's own trust center, security page (anaplan.com/platform/security/), or help documentation. The trust center lists 17+ certifications but HIPAA is absent. Third-party review sites reference HIPAA but these are not vendor-domain sources and are not corroborated by official Anaplan documentation.
source: trust.anaplan.comNo public evidence. Anaplan is not listed in the FedRAMP marketplace (fedramp.gov/marketplace/products/). No FedRAMP claim found on trust center or vendor security pages. Anaplan does serve public sector customers but has not obtained FedRAMP authorization.
source: trust.anaplan.comNo public evidence on vendor trust center or any official vendor-domain page.
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Offered
Data region
Primary processing in the US; data may be transferred to Australia, Singapore, and other countries as deemed appropriate. EU SCCs and DPF frameworks apply for EU/UK data. No customer-selectable data residency region is publicly documented. DPO entity is Anaplan Nederlands B.V. (Netherlands).
Anaplan explicitly states: 'We do not train third-party LLMs on our customers' data or use your sensitive business information to expand a model's general knowledge.' AI features use a RAG (Retrieval-Augmented Generation) architecture where context data is immediately purged after each response. Anaplan may in future explore training specialized models on platform metadata only, explicitly excluding core business data. Platform data is governed by contractual agreements and not used for Anaplan's own AI training per the privacy statement.
// Security controls
Encryption in transit
HTTPS with TLS 1.2 (minimum) to TLS 1.3 (maximum); 2048-bit certificates; browser negotiates strongest available session key
help.anaplan.comAccess control
Role-Based Access Control (RBAC), SSO via SAML 2.0, OAuth, MFA required, IP allowlisting, Central Identity Management (CIM)
anaplan.comAudit logging
Centralized audit logging with SIEM integration for event tracking; user activity auditing across the platform
anaplan.comPenetration testing
Annual third-party penetration tests with attestation letters available (Anaplan Platform and Disclosure Management); Pentest Attestation Letters available on trust center
trust.anaplan.comSecure SDLC
Secure Software Development Lifecycle (SDLC) practices listed as an infrastructure security control
trust.anaplan.comDisaster Recovery
DR Testing conducted; DR Test Attestation signed Dec 2025 available; Data Center Redundancy and Availability SLA listed as business continuity controls
trust.anaplan.comDefense-in-depth architecture
Defense-in-depth security architecture listed as an infrastructure security control
trust.anaplan.comThreat intelligence
IT-ISAC member (joined February 2026) for collaborative threat intelligence sharing
trust.anaplan.comAI security
Zero trust and least-privilege access for AI interactions; LLM has no standing permissions; AI services isolated in separate environment from core platform infrastructure; continuous red team testing of AI systems
anaplan.com// Products & data scope
Data it handles: Financial, operational, and workforce planning data; scenarios and models; customer-owned business data stored on Anaplan infrastructure
Core platform covered by SOC 1 and SOC 2 Type 2 audits (bi-annual); ISO 27001/27017/27018/27701 certified
Data it handles: Financial close data, consolidation entries, disclosure management content
Separate SOC 1 and SOC 2 Type 2 reports available for this product (Mar 2026 and Sept 2025 periods)
Data it handles: Customer planning data used for ML/AI predictions; context purged post-response per RAG architecture
Covered under SOC 2 Type 2 report; System Cards available on trust center; does not train third-party LLMs on customer data
Data it handles: Natural language queries against customer planning data; transient context only (purged after answer)
Conversational AI System Card available on trust center; RAG-based, no persistent data retention in LLM
Data it handles: Inventory, demand, and supply chain data
Covered under SOC 2 Type 2 report; Allocation & Replenishment System Card available
Data it handles: Collaborative planning model data
CoModeler System Card available on trust center
Data it handles: Financial disclosure documents and reporting data
Separate SOC reports available; dedicated penetration test attestation letter
// What to watch
- HIPAA absent: Third-party review sites mention HIPAA capabilities, but Anaplan's own trust center, security page (anaplan.com/platform/security/), and help documentation do not list HIPAA certification or BAA availability. Buyers in regulated healthcare settings should independently verify before relying on any third-party HIPAA claims.
- FedRAMP absent: Anaplan explicitly markets to public sector and higher education but is not listed in the FedRAMP marketplace (fedramp.gov). US federal agency customers cannot use Anaplan as an authorized FedRAMP solution.
- No customer-selectable data residency: Privacy statement notes data may be processed in US, Australia, Singapore, and other countries. No documented option for customers to restrict processing to a specific region, which may be a concern for strict EU/national data sovereignty requirements.
- ISO 42001 absent: Despite extensive and growing AI capabilities with a dedicated trust center AI Governance section, Anaplan has not published ISO 42001 AI management system certification as of June 2026.
- SOC reports require request access: All SOC reports, ISO certificates, and System Cards must be requested through the trust center portal (not immediately downloadable), which is standard enterprise practice but adds friction for procurement due diligence.
// At a glance
Pricing model
Enterprise SaaS subscription, quote-based; no public self-serve pricing
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Anaplan, Inc.'s own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-06-29. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
trust.anaplan.com// Trust reports for comparable tools
Other tools in the same category, each with its own sourced report.