// Trust & Security Report
Abridge AI Inc
Generative AI platform for clinical conversations and documentation automation. Primary product is Abridge (clinician-facing documentation assistant), with specialized products for nurses, revenue cycle management, and clinical decision support. Enterprise-grade, serving 300+ health systems.
Certifications held
7
Maturity
Enterprise
Trains on your data
No
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on trust.abridge.com“SOC 2 Type 1 - Security and confidentiality controls validated by independent third-party auditor”
Verify on trust.abridge.com“Abridge's products are covered by a SOC 2 Type 2 report, validated by an independent third-party auditor for security and confidentiality”
Verify on abridge.com“Abridge's enterprise-grade technology is 100% HIPAA-compliant, and uses industry-best practices to protect patient information. All data is encrypted in-transit and at rest with 256-bit encryption”
Verify on trust.abridge.com“CCPA - California Consumer Privacy Act compliance for data protection”
Verify on trust.abridge.com“TX-RAMP - Texas Risk Assessment Management Program certification”
Verify on trust.abridge.com“WCAG 2.2 AA - Web Content Accessibility Guidelines compliance for digital accessibility”
Verify on abridge.com“Business Associate Agreement available at https://www.abridge.com/terms/business-associate-agreement with full compliance to 45 C.F.R. Part 164 (HIPAA Security Rule)”
> Show 2 unconfirmed / not-held certifications
source: trust.abridge.comNo public evidence of ISO 27001 certification on trust center or compliance documentation
source: abridge.comNo GDPR-specific compliance guarantees; data residency is US-only ('your personal information will be processed within the US and countries where our service providers are located'). No mention of EU data centers or GDPR adequacy mechanisms.
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Offered
Data region
US only (HIPAA-secure US-based data centers)
Abridge explicitly does NOT train on customer clinical data. AI training uses only de-identified data: 'Any research and development is performed on de-identified health data or external data sets that are acquired with patient consent.' Speech recognition models trained on 30+ languages using de-identified medical conversations with full patient consent. Customer clinical data remains secure and private, never used for model training.
// Security controls
Access Controls
Strict internal access-control policies to prevent privacy violations; principle of least privilege
abridge.comThird-Party Auditing
SOC 2 Type 1 and Type 2 audits by independent third-party auditors
trust.abridge.comSubcontractor Oversight
Requires 'reasonable assurances' from agents and subcontractors regarding PHI protection
abridge.com// Products & data scope
data: Real-time clinical conversations, patient audio recordings, medical notes. Processes Protected Health Information (PHI) under HIPAA BAA.
Primary product serving 300+ health systems. Supports 40+ specialties, 9,400+ clinicians, 500K+ patients across 60+ centers in 28 languages. Reduces cognitive load by 78%, note-writing effort by 83%.
data: Nursing shift notes, patient interactions, bedside documentation
Launched 2025. TIME Magazine Best Inventions 2025. Supports nursing documentation at point of care.
data: Clinical reference data, evidence-based recommendations integrated with conversations
Brings NEJM and JAMA evidence into clinical conversations. Supports care gap identification.
data: Coded encounter data, billing documentation derived from conversations
Automates coding specificity and RCM workflows. Supports wRVU optimization.
// What to watch
- ISO 27001 not mentioned despite enterprise healthcare focus — notable gap for a company serving 300+ health systems at enterprise scale
- No GDPR compliance or EU data residency options — US-only data storage limits European customer adoption
- While AI training uses de-identified data, the BAA allows Abridge to use PHI for 'proper management and administration of Business Associate' — verify that this does not include undisclosed uses
// At a glance
Pricing model
Enterprise SaaS (per-clinician or per-encounter licensing, custom pricing). No public pricing available.
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Abridge AI Inc's own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
trust.abridge.com