// Trust & Security Report
Abridge
Generative AI platform for clinical conversations and documentation automation. Primary product is Abridge (clinician-facing documentation assistant), with specialized products for nurses, revenue cycle management, and clinical decision support. Enterprise-grade, serving 300+ health systems.
Certifications held
7
Maturity
Enterprise
Trains on your data
No
Trust center
Yes
// Certification ledger
Each held certification is backed by a verbatim quote from the vendor's own trust or security page. “Not confirmed” means we could not verify it publicly, not that the vendor lacks it.
Verify on trust.abridge.com“Our products are covered by a SOC 2 Type 2 report, validated by an independent third-party auditor for security and confidentiality.”
Verify on trust.abridge.com“Our products are covered by a SOC 2 Type 2 report, validated by an independent third-party auditor for security and confidentiality.”
Verify on abridge.com“Such PHI will be protected in compliance with HIPAA, the Health Information Technology for Economic and Clinical Health Act (Public Law 111-005) (“HITECH Act”) and its implementing regulations and guidance issued by the Secretary, and other applicable state and federal laws, all as amended from time to ti”
Verify on trust.abridge.com“CCPA - California Consumer Privacy Act compliance for data protection”
Verify on trust.abridge.com“TX-RAMP - Texas Risk Assessment Management Program certification”
Verify on trust.abridge.com“WCAG 2.2 AA - Web Content Accessibility Guidelines compliance for digital accessibility”
Verify on abridge.com“Such PHI will be protected in compliance with HIPAA, the Health Information Technology for Economic and Clinical Health Act (Public Law 111-005) (“HITECH Act”) and its implementing regulations and guidance issued by the Secretary, and other applicable state and federal laws, all as amended from time to ti”
> Show 2 unconfirmed / not-held certifications
source: trust.abridge.comNo public evidence of ISO 27001 certification on trust center or compliance documentation
source: abridge.comNo GDPR-specific compliance guarantees; data residency is US-only ('your personal information will be processed within the US and countries where our service providers are located'). No mention of EU data centers or GDPR adequacy mechanisms.
// Privacy & AI training
Trains on customer data
No
Data processing agreement
Offered
Data region
US only (HIPAA-secure US-based data centers)
Abridge explicitly does NOT train on customer clinical data. AI training uses only de-identified data: 'Any research and development is performed on de-identified health data or external data sets that are acquired with patient consent.' Speech recognition models trained on 30+ languages using de-identified medical conversations with full patient consent. Customer clinical data remains secure and private, never used for model training.
// Security controls
Access Controls
Strict internal access-control policies to prevent privacy violations; principle of least privilege
abridge.comThird-Party Auditing
SOC 2 Type 1 and Type 2 audits by independent third-party auditors
trust.abridge.comSubcontractor Oversight
Requires 'reasonable assurances' from agents and subcontractors regarding PHI protection
abridge.com// Products & data scope
Data it handles: Real-time clinical conversations, patient audio recordings, medical notes. Processes Protected Health Information (PHI) under HIPAA BAA.
Primary product serving 300+ health systems. Supports 40+ specialties, 9,400+ clinicians, 500K+ patients across 60+ centers in 28 languages. Reduces cognitive load by 78%, note-writing effort by 83%.
Data it handles: Nursing shift notes, patient interactions, bedside documentation
Launched 2025. TIME Magazine Best Inventions 2025. Supports nursing documentation at point of care.
Data it handles: Clinical reference data, evidence-based recommendations integrated with conversations
Brings NEJM and JAMA evidence into clinical conversations. Supports care gap identification.
Data it handles: Coded encounter data, billing documentation derived from conversations
Automates coding specificity and RCM workflows. Supports wRVU optimization.
// What to watch
- ISO 27001 not mentioned despite enterprise healthcare focus: notable gap for a company serving 300+ health systems at enterprise scale
- No GDPR compliance or EU data residency options; US-only data storage limits European customer adoption
- While AI training uses de-identified data, the BAA allows Abridge to use PHI for 'proper management and administration of Business Associate'; verify that this does not include undisclosed uses
// At a glance
Pricing model
Enterprise SaaS (per-clinician or per-encounter licensing, custom pricing). No public pricing available.
Self-hostable
No
// How we verified this
Every certification marked HELD is confirmed against a verbatim quote on Abridge AI Inc's own trust, security, or privacy pages. We reject certifications claimed only on third-party aggregators, on a cloud host's behalf, or by a similarly named company.
Last verified 2026-07-06. Compliance changes over time. Always confirm directly with the vendor before relying on any certification for a purchasing or compliance decision.
trust.abridge.com// Trust reports for comparable tools
Other tools in the same category, each with its own sourced report.