HEAD TO HEAD
Outreach vs Salesforce Einstein
Compare Outreach and Salesforce Einstein side by side: pricing, compliance (SOC 2, ISO 27001, GDPR, HIPAA), access methods, and how each one handles your data.
| // ATTRIBUTE | O Outreach | S Salesforce Einstein |
|---|---|---|
| Pricing | Paid | Paid |
| Free Tier | n/a | n/a |
| Paid Plans▲ | Custom pricing on request | Included in Salesforce Enterprise and above; Einstein add-on from $75/user/mo |
| API Cost | n/a | n/a |
| Access▲ | Web App · iOS App · Android App · Browser Extension | Web App · iOS App · Android App · API |
| SOC 2 | ● Yes | ● Yes |
| ISO 27001 | ● Yes | ● Yes |
| GDPR | ● Yes | ● Yes |
| HIPAA | ● Yes | ● Yes |
| Data Region▲ | US-hosted (AWS) by default; an EU data center is available for customers requiring EU data tenancy ('Outreach's EU data center is available cross-platform for customers who require EU data tenancy' - outreach.ai/gdpr). EU/UK/Swiss transfers use SCCs and EU-U.S. Data Privacy Framework. | Multi-region. Hyperforce supports data residency in selected regions (US, EU, APAC, etc.); Einstein generative features route through the Trust Layer with regional model hosting options. |
| Trains on Data▲ | Yes | No |
| Self-hostable | No | No |
| Category | Sales & CRM | Sales & CRM |
| Subcategory▲ | Outreach Automation | CRM |
OutreachSalesforce Einstein
// Pricing
OutreachPaid
Salesforce EinsteinPaid
// Free Tier
Outreachn/a
Salesforce Einsteinn/a
// Paid Plans▲ differ
OutreachCustom pricing on request
Salesforce EinsteinIncluded in Salesforce Enterprise and above; Einstein add-on from $75/user/mo
// API Cost
Outreachn/a
Salesforce Einsteinn/a
// Access▲ differ
OutreachWeb App · iOS App · Android App · Browser Extension
Salesforce EinsteinWeb App · iOS App · Android App · API
// SOC 2
Outreach● Yes
Salesforce Einstein● Yes
// ISO 27001
Outreach● Yes
Salesforce Einstein● Yes
// GDPR
Outreach● Yes
Salesforce Einstein● Yes
// HIPAA
Outreach● Yes
Salesforce Einstein● Yes
// Data Region▲ differ
OutreachUS-hosted (AWS) by default; an EU data center is available for customers requiring EU data tenancy ('Outreach's EU data center is available cross-platform for customers who require EU data tenancy' - outreach.ai/gdpr). EU/UK/Swiss transfers use SCCs and EU-U.S. Data Privacy Framework.
Salesforce EinsteinMulti-region. Hyperforce supports data residency in selected regions (US, EU, APAC, etc.); Einstein generative features route through the Trust Layer with regional model hosting options.
// Trains on Data▲ differ
OutreachYes
Salesforce EinsteinNo
// Self-hostable
OutreachNo
Salesforce EinsteinNo
// Category
OutreachSales & CRM
Salesforce EinsteinSales & CRM
// Subcategory▲ differ
OutreachOutreach Automation
Salesforce EinsteinCRM
// FAQ
What is the difference between Outreach and Salesforce Einstein?
Outreach is Paid (Sales & CRM · Outreach Automation); Salesforce Einstein is Paid (Sales & CRM · CRM). This page compares their pricing, compliance, access methods, and data handling side by side.
Is Outreach or Salesforce Einstein free?
Neither lists a free tier. Outreach is paid and Salesforce Einstein is paid.