HEAD TO HEAD
Loom vs Salesforce Einstein
Compare Loom and Salesforce Einstein side by side: pricing, compliance (SOC 2, ISO 27001, GDPR, HIPAA), access methods, and how each one handles your data.
| // ATTRIBUTE | L Loom | S Salesforce Einstein |
|---|---|---|
| Pricing▲ | Freemium | Paid |
| Free Tier▲ | Free with unlimited recordings up to 5 min | n/a |
| Paid Plans▲ | Business $12.50/mo per creator, Business+ $16/mo per creator | Included in Salesforce Enterprise and above; Einstein add-on from $75/user/mo |
| API Cost | n/a | n/a |
| Access▲ | Web App · Desktop App · Browser Extension · iOS App · Android App | Web App · iOS App · Android App · API |
| SOC 2 | ● Yes | ● Yes |
| ISO 27001 | ● Yes | ● Yes |
| GDPR | ● Yes | ● Yes |
| HIPAA▲ | n/a | ● Yes |
| Data Region▲ | AWS (primarily US/EU depending on account) | Multi-region. Hyperforce supports data residency in selected regions (US, EU, APAC, etc.); Einstein generative features route through the Trust Layer with regional model hosting options. |
| Trains on Data | No | No |
| Self-hostable | No | No |
| Category | Sales & CRM | Sales & CRM |
| Subcategory▲ | Outreach Automation | CRM |
LoomSalesforce Einstein
// Pricing▲ differ
LoomFreemium
Salesforce EinsteinPaid
// Free Tier▲ differ
LoomFree with unlimited recordings up to 5 min
Salesforce Einsteinn/a
// Paid Plans▲ differ
LoomBusiness $12.50/mo per creator, Business+ $16/mo per creator
Salesforce EinsteinIncluded in Salesforce Enterprise and above; Einstein add-on from $75/user/mo
// API Cost
Loomn/a
Salesforce Einsteinn/a
// Access▲ differ
LoomWeb App · Desktop App · Browser Extension · iOS App · Android App
Salesforce EinsteinWeb App · iOS App · Android App · API
// SOC 2
Loom● Yes
Salesforce Einstein● Yes
// ISO 27001
Loom● Yes
Salesforce Einstein● Yes
// GDPR
Loom● Yes
Salesforce Einstein● Yes
// HIPAA▲ differ
Loomn/a
Salesforce Einstein● Yes
// Data Region▲ differ
LoomAWS (primarily US/EU depending on account)
Salesforce EinsteinMulti-region. Hyperforce supports data residency in selected regions (US, EU, APAC, etc.); Einstein generative features route through the Trust Layer with regional model hosting options.
// Trains on Data
LoomNo
Salesforce EinsteinNo
// Self-hostable
LoomNo
Salesforce EinsteinNo
// Category
LoomSales & CRM
Salesforce EinsteinSales & CRM
// Subcategory▲ differ
LoomOutreach Automation
Salesforce EinsteinCRM
// FAQ
What is the difference between Loom and Salesforce Einstein?
Loom is Freemium (Sales & CRM · Outreach Automation); Salesforce Einstein is Paid (Sales & CRM · CRM). This page compares their pricing, compliance, access methods, and data handling side by side.
Is Loom or Salesforce Einstein free?
Loom offers a free or freemium tier, while Salesforce Einstein is paid.