HEAD TO HEAD
Loom vs Outreach
Compare Loom and Outreach side by side: pricing, compliance (SOC 2, ISO 27001, GDPR, HIPAA), access methods, and how each one handles your data.
| // ATTRIBUTE | L Loom | O Outreach |
|---|---|---|
| Pricing▲ | Freemium | Paid |
| Free Tier▲ | Free with unlimited recordings up to 5 min | n/a |
| Paid Plans▲ | Business $12.50/mo per creator, Business+ $16/mo per creator | Custom pricing on request |
| API Cost | n/a | n/a |
| Access▲ | Web App · Desktop App · Browser Extension · iOS App · Android App | Web App · iOS App · Android App · Browser Extension |
| SOC 2 | ● Yes | ● Yes |
| ISO 27001 | ● Yes | ● Yes |
| GDPR | ● Yes | ● Yes |
| HIPAA▲ | n/a | ● Yes |
| Data Region▲ | AWS (primarily US/EU depending on account) | US-hosted (AWS) by default; an EU data center is available for customers requiring EU data tenancy ('Outreach's EU data center is available cross-platform for customers who require EU data tenancy' - outreach.ai/gdpr). EU/UK/Swiss transfers use SCCs and EU-U.S. Data Privacy Framework. |
| Trains on Data▲ | No | Yes |
| Self-hostable | No | No |
| Category | Sales & CRM | Sales & CRM |
| Subcategory | Outreach Automation | Outreach Automation |
LoomOutreach
// Pricing▲ differ
LoomFreemium
OutreachPaid
// Free Tier▲ differ
LoomFree with unlimited recordings up to 5 min
Outreachn/a
// Paid Plans▲ differ
LoomBusiness $12.50/mo per creator, Business+ $16/mo per creator
OutreachCustom pricing on request
// API Cost
Loomn/a
Outreachn/a
// Access▲ differ
LoomWeb App · Desktop App · Browser Extension · iOS App · Android App
OutreachWeb App · iOS App · Android App · Browser Extension
// SOC 2
Loom● Yes
Outreach● Yes
// ISO 27001
Loom● Yes
Outreach● Yes
// GDPR
Loom● Yes
Outreach● Yes
// HIPAA▲ differ
Loomn/a
Outreach● Yes
// Data Region▲ differ
LoomAWS (primarily US/EU depending on account)
OutreachUS-hosted (AWS) by default; an EU data center is available for customers requiring EU data tenancy ('Outreach's EU data center is available cross-platform for customers who require EU data tenancy' - outreach.ai/gdpr). EU/UK/Swiss transfers use SCCs and EU-U.S. Data Privacy Framework.
// Trains on Data▲ differ
LoomNo
OutreachYes
// Self-hostable
LoomNo
OutreachNo
// Category
LoomSales & CRM
OutreachSales & CRM
// Subcategory
LoomOutreach Automation
OutreachOutreach Automation
// FAQ
What is the difference between Loom and Outreach?
Loom is Freemium (Sales & CRM · Outreach Automation); Outreach is Paid (Sales & CRM · Outreach Automation). This page compares their pricing, compliance, access methods, and data handling side by side.
Is Loom or Outreach free?
Loom offers a free or freemium tier, while Outreach is paid.