HEAD TO HEAD
Gong vs Salesforce Einstein
Compare Gong and Salesforce Einstein side by side: pricing, compliance (SOC 2, ISO 27001, GDPR, HIPAA), access methods, and how each one handles your data.
| // ATTRIBUTE | G Gong | S Salesforce Einstein |
|---|---|---|
| Pricing | Paid | Paid |
| Free Tier | n/a | n/a |
| Paid Plans▲ | Platform fee ~$5,000/year + ~$1,400-$1,600/user/year | Included in Salesforce Enterprise and above; Einstein add-on from $75/user/mo |
| API Cost | n/a | n/a |
| Access▲ | Web App · iOS App · Android App | Web App · iOS App · Android App · API |
| SOC 2 | ● Yes | ● Yes |
| ISO 27001 | ● Yes | ● Yes |
| GDPR | ● Yes | ● Yes |
| HIPAA | ● Yes | ● Yes |
| Data Region▲ | New customers can choose US or EU data centers. Parent company headquartered in Israel; data processing offices in US, Israel, and Ireland. Complies with DPF, UK GDPR, and Swiss data protection frameworks. | Multi-region. Hyperforce supports data residency in selected regions (US, EU, APAC, etc.); Einstein generative features route through the Trust Layer with regional model hosting options. |
| Trains on Data | No | No |
| Self-hostable | No | No |
| Category | Sales & CRM | Sales & CRM |
| Subcategory▲ | Revenue Intelligence | CRM |
GongSalesforce Einstein
// Pricing
GongPaid
Salesforce EinsteinPaid
// Free Tier
Gongn/a
Salesforce Einsteinn/a
// Paid Plans▲ differ
GongPlatform fee ~$5,000/year + ~$1,400-$1,600/user/year
Salesforce EinsteinIncluded in Salesforce Enterprise and above; Einstein add-on from $75/user/mo
// API Cost
Gongn/a
Salesforce Einsteinn/a
// Access▲ differ
GongWeb App · iOS App · Android App
Salesforce EinsteinWeb App · iOS App · Android App · API
// SOC 2
Gong● Yes
Salesforce Einstein● Yes
// ISO 27001
Gong● Yes
Salesforce Einstein● Yes
// GDPR
Gong● Yes
Salesforce Einstein● Yes
// HIPAA
Gong● Yes
Salesforce Einstein● Yes
// Data Region▲ differ
GongNew customers can choose US or EU data centers. Parent company headquartered in Israel; data processing offices in US, Israel, and Ireland. Complies with DPF, UK GDPR, and Swiss data protection frameworks.
Salesforce EinsteinMulti-region. Hyperforce supports data residency in selected regions (US, EU, APAC, etc.); Einstein generative features route through the Trust Layer with regional model hosting options.
// Trains on Data
GongNo
Salesforce EinsteinNo
// Self-hostable
GongNo
Salesforce EinsteinNo
// Category
GongSales & CRM
Salesforce EinsteinSales & CRM
// Subcategory▲ differ
GongRevenue Intelligence
Salesforce EinsteinCRM
// FAQ
What is the difference between Gong and Salesforce Einstein?
Gong is Paid (Sales & CRM · Revenue Intelligence); Salesforce Einstein is Paid (Sales & CRM · CRM). This page compares their pricing, compliance, access methods, and data handling side by side.
Is Gong or Salesforce Einstein free?
Neither lists a free tier. Gong is paid and Salesforce Einstein is paid.