HEAD TO HEAD
Gong vs Loom
Compare Gong and Loom side by side: pricing, compliance (SOC 2, ISO 27001, GDPR, HIPAA), access methods, and how each one handles your data.
| // ATTRIBUTE | G Gong | L Loom |
|---|---|---|
| Pricing▲ | Paid | Freemium |
| Free Tier▲ | n/a | Free with unlimited recordings up to 5 min |
| Paid Plans▲ | Platform fee ~$5,000/year + ~$1,400-$1,600/user/year | Business $12.50/mo per creator, Business+ $16/mo per creator |
| API Cost | n/a | n/a |
| Access▲ | Web App · iOS App · Android App | Web App · Desktop App · Browser Extension · iOS App · Android App |
| SOC 2 | ● Yes | ● Yes |
| ISO 27001 | ● Yes | ● Yes |
| GDPR | ● Yes | ● Yes |
| HIPAA▲ | ● Yes | n/a |
| Data Region▲ | New customers can choose US or EU data centers. Parent company headquartered in Israel; data processing offices in US, Israel, and Ireland. Complies with DPF, UK GDPR, and Swiss data protection frameworks. | AWS (primarily US/EU depending on account) |
| Trains on Data | No | No |
| Self-hostable | No | No |
| Category | Sales & CRM | Sales & CRM |
| Subcategory▲ | Revenue Intelligence | Outreach Automation |
GongLoom
// Pricing▲ differ
GongPaid
LoomFreemium
// Free Tier▲ differ
Gongn/a
LoomFree with unlimited recordings up to 5 min
// Paid Plans▲ differ
GongPlatform fee ~$5,000/year + ~$1,400-$1,600/user/year
LoomBusiness $12.50/mo per creator, Business+ $16/mo per creator
// API Cost
Gongn/a
Loomn/a
// Access▲ differ
GongWeb App · iOS App · Android App
LoomWeb App · Desktop App · Browser Extension · iOS App · Android App
// SOC 2
Gong● Yes
Loom● Yes
// ISO 27001
Gong● Yes
Loom● Yes
// GDPR
Gong● Yes
Loom● Yes
// HIPAA▲ differ
Gong● Yes
Loomn/a
// Data Region▲ differ
GongNew customers can choose US or EU data centers. Parent company headquartered in Israel; data processing offices in US, Israel, and Ireland. Complies with DPF, UK GDPR, and Swiss data protection frameworks.
LoomAWS (primarily US/EU depending on account)
// Trains on Data
GongNo
LoomNo
// Self-hostable
GongNo
LoomNo
// Category
GongSales & CRM
LoomSales & CRM
// Subcategory▲ differ
GongRevenue Intelligence
LoomOutreach Automation
// FAQ
What is the difference between Gong and Loom?
Gong is Paid (Sales & CRM · Revenue Intelligence); Loom is Freemium (Sales & CRM · Outreach Automation). This page compares their pricing, compliance, access methods, and data handling side by side.
Is Gong or Loom free?
Loom offers a free or freemium tier, while Gong is paid.