HEAD TO HEAD
DocuSign vs Loom
Compare DocuSign and Loom side by side: pricing, compliance (SOC 2, ISO 27001, GDPR, HIPAA), access methods, and how each one handles your data.
| // ATTRIBUTE | D DocuSign | L Loom |
|---|---|---|
| Pricing | Freemium | Freemium |
| Free Tier▲ | Free for up to 3 signatures/month | Free with unlimited recordings up to 5 min |
| Paid Plans▲ | Personal $15/mo, Standard $45/mo, Business Pro $65/mo, Enterprise custom | Business $12.50/mo per creator, Business+ $16/mo per creator |
| API Cost▲ | API available on Enterprise plans | n/a |
| Access▲ | Web App · iOS App · Android App · API | Web App · Desktop App · Browser Extension · iOS App · Android App |
| SOC 2 | ● Yes | ● Yes |
| ISO 27001 | ● Yes | ● Yes |
| GDPR | ● Yes | ● Yes |
| HIPAA▲ | ● Yes | n/a |
| Data Region▲ | Australia, United States, European Union, Canada. Enterprise customers can request data residency in specific regions (e.g. EU, Australia, Canada via Azure-based regional deployments). | AWS (primarily US/EU depending on account) |
| Trains on Data | No | No |
| Self-hostable | No | No |
| Category | Sales & CRM | Sales & CRM |
| Subcategory▲ | Proposal Generation | Outreach Automation |
DocuSignLoom
// Pricing
DocuSignFreemium
LoomFreemium
// Free Tier▲ differ
DocuSignFree for up to 3 signatures/month
LoomFree with unlimited recordings up to 5 min
// Paid Plans▲ differ
DocuSignPersonal $15/mo, Standard $45/mo, Business Pro $65/mo, Enterprise custom
LoomBusiness $12.50/mo per creator, Business+ $16/mo per creator
// API Cost▲ differ
DocuSignAPI available on Enterprise plans
Loomn/a
// Access▲ differ
DocuSignWeb App · iOS App · Android App · API
LoomWeb App · Desktop App · Browser Extension · iOS App · Android App
// SOC 2
DocuSign● Yes
Loom● Yes
// ISO 27001
DocuSign● Yes
Loom● Yes
// GDPR
DocuSign● Yes
Loom● Yes
// HIPAA▲ differ
DocuSign● Yes
Loomn/a
// Data Region▲ differ
DocuSignAustralia, United States, European Union, Canada. Enterprise customers can request data residency in specific regions (e.g. EU, Australia, Canada via Azure-based regional deployments).
LoomAWS (primarily US/EU depending on account)
// Trains on Data
DocuSignNo
LoomNo
// Self-hostable
DocuSignNo
LoomNo
// Category
DocuSignSales & CRM
LoomSales & CRM
// Subcategory▲ differ
DocuSignProposal Generation
LoomOutreach Automation
// FAQ
What is the difference between DocuSign and Loom?
DocuSign is Freemium (Sales & CRM · Proposal Generation); Loom is Freemium (Sales & CRM · Outreach Automation). This page compares their pricing, compliance, access methods, and data handling side by side.
Is DocuSign or Loom free?
Both DocuSign and Loom offer a free or freemium tier.