Unbabel is an AI-powered translation platform for customer experience that combines neural machine translation with a community of professional editors to deliver fast, high-quality translations for customer support, marketing, and product content. It specializes in helping global brands deliver consistent multilingual customer experiences.
Category
Translation & Language
Subcategory
Real-time Translation
Free Tier
Paid Plans
API Cost
Unbabel Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
Verified against Unbabel's own trust and security pages. See the full report for sourced proof →
Region
Not explicitly disclosed on public pages; privacy policy addresses cross-border transfers out of the EEA via Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework. Listed sub-processors (per privacy policy, ~23 entities) include AWS, Google Cloud, Microsoft Azure, OpenAI, Salesforce and Zendesk, spanning the US, Germany, Malta, UK and Israel, implying a multi-region/US+EU hosting footprint rather than a single fixed region.
Trains on Data
Yes
Self-hostable
No
// MORE IN REAL-TIME TRANSLATION
DeepL
Google Translate
Microsoft Translator