Twilio is a cloud communications platform providing AI-powered messaging, voice, email, and video APIs for building customer engagement applications. Its CustomerAI combines real-time customer data with generative AI to personalize interactions across SMS, WhatsApp, voice, and email channels.
Category
Agentic & Automation
Subcategory
Integration Platform
Free Tier
Free trial credit available
Paid Plans
Pay-as-you-go; SMS from $0.0079/message, voice from $0.0140/minute
API Cost
Per message/minute/event pricing
Web AppAPI
● certified · ○ not verified
Compliance data is community-sourced and may be incomplete or out of date. Always verify certifications directly with the vendor's official trust or security page before relying on them.
Self-hostable
No
Some data-handling details aren't verified yet. Help verify this data ↗
SMS and WhatsApp messagingVoice call automationTwo-factor authenticationCustomer notification systemsAI-powered contact center
// MORE IN INTEGRATION PLATFORM
Agentic & AutomationIntegration Platform
#api automation#integration platform
Agentic & AutomationIntegration Platform
#internal tools#low-code
Agentic & AutomationIntegration Platform
#open source#low-code