Loom is an asynchronous video messaging tool that enables users to record screen and camera videos with AI-powered transcription, summaries, and chapters, widely used for sales follow-ups, internal communication, and customer demos. It is owned by Atlassian.
Category
Sales & CRM
Subcategory
Outreach Automation
Free Tier
Free with unlimited recordings up to 5 min
Paid Plans
Business $12.50/mo per creator, Business+ $16/mo per creator
API Cost
Not available yet
Web AppDesktop AppBrowser ExtensioniOS AppAndroid App
Loom Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
●SOC 2 Type II●SOC 2 Type I●ISO 27001:2022●GDPR●CCPA/CPRA
Verified against Loom's own trust and security pages. See the full report for sourced proof →
Region
AWS (primarily US/EU depending on account)
Trains on Data
No
Self-hostable
No
Sending personalized video sales follow-upsRecording product demos for prospectsCreating async internal team updatesDocumenting processes with screen recordingsReplacing synchronous meetings with video messages
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