>> OPEN TOOL

    Front is an AI customer operations platform that combines a shared inbox, CRM, and live chat to help teams manage customer communications. Its AI features include automated triage, suggested replies, and CSAT insights.

    Category

    Productivity

    Subcategory

    Email Management

    Free Tier

    Not available yet

    Paid Plans

    Starter $19/seat/month, Growth $59/seat/month, Scale $99/seat/month

    API Cost

    Not available yet

    Web AppDesktop AppiOS AppAndroid App

    Front Trust & Security Report

    Certifications, AI-training posture, and security controls, with sourced proof.

    VIEW
    ●SOC 2 Type II●ISO 27001:2013●ISO 27001:2022●GDPR●CCPA●HIPAA●PCI DSS

    Verified against Front's own trust and security pages. See the full report for sourced proof →

    Region

    Primarily United States (AWS infrastructure). EU data transfer mechanisms in place via SCCs and UK/Swiss addenda. EU regional hosting mentioned on security page but no contractually guaranteed EU-only residency in the DPA.

    Trains on Data

    No

    Self-hostable

    No

    Customer-facing shared inbox managementAI-powered email triage and routingCustomer support with SLA trackingAccount management communicationMulti-channel customer communication (email, SMS, chat)

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