Dialogflow is Google Cloud's natural language understanding platform for building chatbots and voice interfaces. It offers Dialogflow ES for standard agents and Dialogflow CX for complex enterprise conversational AI.
Category
Customer Support
Subcategory
Chatbot Builder
Free Tier
Paid Plans
API Cost
Dialogflow Trust & Security Report
Certifications, AI-training posture, and security controls, with sourced proof.
Verified against Dialogflow's own trust and security pages. See the full report for sourced proof →
Region
Multi-region with regional residency control: Americas (US Iowa/South Carolina/Oregon, Montréal), Europe (Belgium, London, Frankfurt, Netherlands, Zurich), Asia-Pacific (Sydney, Tokyo, Mumbai, Singapore, Jakarta). AI/ML Data Location commitment available only in US and EU regions. Once region selected, cannot be changed without data export/restore.
Trains on Data
Yes
Self-hostable
No
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Tidio
Ada
Chatbot.com